Together with its Japanese partners KDDI and Sumitomo Corporation, MPT, Myanmar’s largest telecom operator with the widest coverage, is currently investing heavily in network capacity expansion to provide better service to its customers.
On November 6th, MPT has started its network improvement plan by expanding capacity of congested 3G sites in Yangon and Nay Pyi Taw. Capacity of those sites is now about 50% higher than before November 6th.
As a consequence, MPT customers in Yangon and Nay Pyi Taw will experience better voice connectivity. Even in usually congested areas and during peak hours, customers will experience much better quality of service.
MPT will further increase capacity and coverage in nationwide: as a first phase of the project, by the end of March 2015, the number of 3G sites will be doubled. Especially in Yangon area, total 3G network capacity will be almost tripled. Also, new 3G network technology is under testing to provide better data service.
MPT has undergone a lot of positive changes recently, with a new distribution system, a new logo and now an improved network capacity. More improvements will be announced soon –stay tuned!
MPT and KDDI/ Sumitomo Corporation, who are conducting telecommunications business through their joint operation, hereby announce that on November 14th, 2014 they have opened the first directly operated MPT shop in the Yangon General Post Office (hereunder, “GPO”). The shop will sell SIM cards and Top-up cards to the public.
Ahead of the official launch, an opening event to celebrate the renewal of the GPO was organized by the Japanese Government and the Japan Post Co. Ltd. on November 13th 2014, where the Japanese Prime Minister, Mr. Shinzo Abe, made an appearance. In addition to receiving his congratulations, MPT presented the Prime Minister with a commemorative SIM card.
MPT and KDDI/Sumitomo Corporation began SIM card sales on September 1st, 2014, and already sold more than 1 million cards in the first month. Simultaneously, work is being done to improve the quality and connectivity, in order to provide users with more comfortable mobile communication service. Call service centers have also been strengthened to achieve even higher customer satisfaction.
MPT announced its new logo and brand image on September 12th, 2014, which includes a television commercial.
The new directly operated shop will be the first of its kind where MPT employees serve their customers in person. MPT customers’ questions, varying from the product specifications to the contract terms, will be answered with the world’s highest “Japanese quality” service to MPT’s customers.
MPT and KDDI/Sumitomo Corporation will continue to improve customer satisfaction, and endeavor to assist in the industrial and economic development and livelihood improvement of the people of Myanmar.
About the first directly operated shop:
- Date of opening : November 14, 2014
- Name of shop : Yangon GPO MPT Booth
- Location : Corner of Bo Aung Kyaw Street and Strand Road,
- Size of shop : 17 square meters
- Operator : MPT