(Yangon, 30th March 2020) – During this challenging time with the outbreak of Novel Coronavirus Disease (COVID-19) Global Health Pandemic, MPT is committed to ensuring the health and well-being of our customers and employees with the implementation of a wide-ranging preventive measures.
We continue to closely monitor developments related to the coronavirus situation around-the-clock. We are prepared to take necessary measures to mitigate any risks that may affect our employees and members of our communities. In line with Government Directive, we start the resilient working scheme where we shift the workforce to 50% as Work From Home and 50% as Work From Office in order to maintain the sustainable operation.
Following guidance from public health authorities, including Ministry of Health and Sports (MOHS) and the World Health Organization (WHO), we have increased our cleaning levels to provide a clean and safe work environment for employees. Surfaces and touchpoints are being wiped down daily as part of the effort to clean and sanitize MPT branded stores, offices, vehicles, etc.
We also understand the importance of staying connected and as such we are ensuring our customers and business partners have access to the most reliable networks and solutions. As the situation evolves, we’re working closely with our employees, partners and suppliers to support ongoing business operations and serve our customers’ needs. MPT’s Business Continuity Plan (BCP) supports operational preparedness, mitigation, response and recovery.
As a provider of essential communications products and services, MPT has multiple layers of redundancy built into our network, operations and our ability to communicate with customers during critical periods. Our networks are designed and built to meet current and future demand as more businesses, schools and other organizations require employees to work remotely and stay indoors. We fully expect to be able to maintain communications with our customers.
MPT is continuing the safe business operations of all its units and updating internal policies and procedures to improve customer service in its call centers. All MPT customers can also seamlessly use MPT4U application to manage their accounts on mobile devices. For more information, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm