MPT Urges Customers to Update SIM Registration with Accurate Information

(Yangon, 29 th April 2020) – According to the Posts and Telecommunications Department (PTD) regulations, customers are required to correctly register their SIM cards at the time of purchase and MPT is urging those who has not done so to update their SIM registration with accurate information before April 30 th 2020 deadline.

After April 30 th 2020, SIM cards which are not properly registered using a legal name and proper identification such as NRC Number for Myanmar Citizens or Passport for Foreigners, as well as for customers who have more than 2 SIM cards registered under the same identity, these SIM cards will be moved to “One-Way Block Stage” where outgoing calls, SMS, Data and all chargeable services are blocked except to contact 106 Call Center. However, customers will be able to apply online for registration purposes.

Updating SIM registration is a quick and easy process and can be easily completed from home through various channels including MPT4U App or by dialing *601# or through MPT’s Customer Selfcare Website at http://care.mpt.com.mm . MPT customers can update SIM Registration at the nearest MPT Own Shops and Branded Shop.

Additionally, all MPT customers who update their SIM registration details correctly will be able to enjoy 1GB of free mobile data. For MPT’s customers who are currently abroad can be conveniently registered by http://care.mpt.com.mm .

Even after a SIM card has entered the “One Way Block Stage”, customers still have a chance to re-activate it by updating the SIM registration with accurate information using various channels before 30 th June 2020. However, if a SIM card is not properly updated during these 2 months, it will be terminated.

“We understand the importance of having an Active SIM card and we want our customers to stay connected with their families, friends, or co-workers. As all customers are required to register their SIM Cards using their legal name and NRC Number we have simplified the process to let them conveniently complete the registration at their homes through online
channels,” said Mr. Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM JO.

SIM Registration is required by law and a process used by Telecom Operators around the world to avoid shortages in mobile phone numbers caused by individuals owning multiple SIM cards and to deter criminals from carrying out unlawful and malicious activities. To avoid any unexpected disturbances in access to telecommunication services it is crucial for every user to ensure that the SIM card is registered with accurate information.

For more information, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm

Dear precious customer of MPT services

Yesterday we found that our third-party company’s employee who worked at MPT Brand shop in Bahan township shopping mall, tested positive for COVID19.
We will take prompt action in accordance with the instructions of MOHS and Regional Government. Shop staffs who worked in the same shop as the infected person and the person in close contact will be kept at the quarantine for 21 days. So far there is no evidence that MPT employee who had close contact with this patient.

We will continue our efforts to prevent the spread of infection both internally and externally under the guideline of MOHS.

We apologize for any inconvenience caused to our precious customers and business partners, and thank you for your understanding.

MPT Offers 1GB Data Bonus to Customers Who Download “Saw Saw Shar” Mobile Application from MPT4U

(Yangon, 21st April 2020) –Starting from today, MPT offer 1GB data bonus to its customers who download and install COVID-19 App,“Saw Saw Shar” Mobile Application from MPT4U at their mobile devices using MPT network which allows customers to support in fighting against COVID-19 and also to the members of the community.

“Saw Saw Shar” Mobile Application is designed to assist the containment and emergency response process regarding COVID-19 by tracking and monitoring chances of getting infected, the COVID-19 Containment and Emergency Response ICT Support Group.

MPT customers can download and use the app free, and also have a chance to get 1GB Data bonus until 31st Jul 2020. To get 1 GB Data bonus, customers need to download and install the app from MPT4U and update SIM registration information correctly. If customers haven’t updated SIM registration information, they still have a chance to get 1GB bonus by updating its SIM registration information within 3 days after downloading the app.
To download the app via MPT4U, please follow the instructions below;

[Step1]: Download MPT4U app. Dialing *4040# to get application download URL
[Step2]: Open MPT4U app and click Saw Saw Shar banner in the app
[Step3]: Click download button on the download page.

The data bonus will be provided only 1 time for each customer and validity is 30 Days.

“At MPT, we are always considering to provide the best services to our customers not only in the usual times but in a difficult times like this and we believe with this Saw Saw Shar application, customers can get more awareness on COVID-19 status and to contain the situation future with the support of free data access to this necessary application,” said Mr.Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM JO.

MPT supported the essential services and people of Myanmar by offering its advanced technologies and services including 15,400 MPT SIM card with data donations for the

quarantine people in 6 locations, providing free access to the news and MHOS websites, toll-free phone numbers to departments and medical centers under the Ministry of Health and Sports and counselling centers.
Moreover, MPT provided 40 FTTH and B2B Fiber Internet Connections to various quarantine centers, hospitals, treatment centers, schools and organizations across 10 States and Regions.

For more information, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm

Facebook, MPT to Offer Text-Only Version of Facebook During Health Crisis

Yangon, Myanmar, April 21, 2020 – Today, Facebook and Myanmar Posts and Telecommunications (MPT), shared that they will provide people in Myanmar access to a text-only version of Facebook, without data charges.

During this COVID-19 health crisis, it’s important to ensure that people have access to reliable information and that they can connect with their loved ones. This allows people in Myanmar to have more consistent access to information, including Facebook’s Coronavirus Information Center, without being charged for data on their phones.

How does it work?

Starting today, customers of MPT will be able to choose to access text-only Facebook and Messenger without data charges.

“Facebook is one of the main ways people in Myanmar communicate and it’s important that, particularly during this global health crisis, people are able to access reliable health information about COVID-19, without data charges, and stay in touch with loved ones. We realize the importance of connecting people at this crucial time and are pleased to be playing our part to help give people access to reliable sources of information,” said Tom Chottayil Varghese, Public Policy Manager, Connectivity and Access Policy, Facebook.

“At MPT, our top priority is to keep Myanmar connected during this difficult time. We also understand that reliable connectivity is crucial for our customers to stay connected with their loved ones and get the most important health information accurately and in real-time. Through this partnership with Facebook, our customers can access a version of Facebook without any data charges. We’re also working closely with respective government agencies in the fight against COVID-19,” said Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM JO.

“The Ministry of Transport and Communications (MoTC) has encouraged Myanmar’s mobile operators to provide more affordable services to people during this COVID-19 health crisis. We are pleased to see this initiative by Facebook and Myanma Posts and Telecommunications (MPT) to provide access to a zero-rated version of Facebook, which will allow people to stay connected and to access reliable health information during this time of crisis,” said U Soe Thein, Permanent Secretary of the Ministry of Transport and Communications.

Connecting people to reliable health information

Since COVID-19 was declared a health emergency, Facebook has been working closely with global and national health authorities to promote credible health information and to support the work of national health organizations. The Coronavirus Information Center, which launched in Myanmar earlier this month, is a centralized place for people to find information and resources from trusted health authorities. In Myanmar, we are connecting people to health resources and information from the World Health Organization (WHO), UNICEF Myanmar and the Ministry of Health and Sports (MOHS).

This information center has been translated into more than 40 languages around the world.

MPT has also joined countrywide efforts to respond to COVID-19 by providing special telecom offers including a “5 Mins in 1 Hour” promotion for its customers to keep Myanmar connected during this time. Additionally, MPT offers free and unlimited access to websites of the Ministry of Health and Sport, Myanmar Medical Association and four well-known news sites.

MPT is also supporting 40 quarantine locations across the country with fiber internet. The operator has also donated over 15,450 SIM cards with mobile data to people at quarantine centers in Yangon, Nay Pyi Taw, Mon, Thanintharyi and Kayin State to keep them connected  with their families and officials.

MPT Continues Support Essential and Necessary Communications in the Fight Against COVID-19

(Yangon, 20th April 2020) – As Myanmar continues its fight against Coronavirus Disease (COVID-19), MPT recently has exponentially extended its commitment to support the essential services and people of Myanmar by offering its advanced technologies and services in various states, regions, and localities.

MPT, as the largest and leading local telecom operator, has been continuously contributing to the nationwide efforts in combating COVID-19 including SIM card with data donations for the quarantine people, providing free access to the news and MHOS websites, free call access to spoke person and counselling centers and providing fiber internet access to quarantine centers across various States and Regions.

In recent weeks, MPT has expanded its support to provide 40 FTTH and B2B Fiber Internet Connections to various quarantine centers, hospitals, treatment centers, schools and organizations across 10 States and Regions. Additionally, MPT is providing PSTN Auto Telephone service to 16 locations in Rakhine State, 2 Locations in Ayeyarwddy Region and 4 auto telephone lines(fax applicable) at Phaunggyi Treatment Center in Yangon Region.

MPT is also providing toll-free phone numbers to departments and medical centers to make a call by the public relating to the information about COVID-19.

Over 15,400 MPT SIM cards have been donated to 6 quarantine centers in Yangon, Nay Pyi Taw, Mon, Tanintharyi and Kayin States & Divisions to allow those individuals to stay connected with their families and officials. MPT is actively exploring further possibilities to maximize the impact of its efforts and will continue to take additional measures to support the fight against COVID-19.

MPT’s mandate during COVID-19 outbreak is to Keep Myanmar Connected and as such we are ensuring our customers have access to the latest developments on the COVID-19 situation by providing free unlimited access to the following websites –

“Now more than ever, people are relying on telecommunication services to stay in touch with family, friends and work colleagues. MPT fully supports the efforts of the government and continue to offer its support to the consumers nationwide,” said U Myo Than, Dy COO of MPT-KSGM Joint Operations. 

MPT is continuing the safe business operations of all its units updating internal policies and procedures to improve customer service in-store and via its call centers. All MPT customers can seamlessly use MPT4U Application to manage their accounts on mobile devices. For more information, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm

 

MPT Launches Free PUBG MOBILE Data Promotion For Game Enthusiasts During Thingyan Holiday Period

(Yangon, 9th April 2020) – MPT, official Telecom Partner of PUBG MOBILE Myanmar Championship 2020, has announced that a special PUBG Mobile Data promotion where mobile data usage to play the game will be free for all players.

PUBG mobile data promotion is a special offer to MPT users who intend to play PUBG game  without any data fees during their homestay at long Thingyan holidays because of the spreading of  COVID-19. MPT wish all of the customers to stay home and play PUGB with no cost while in support of protecting the spreading of  COVID-19 by the government.

From 10th April to 19th April, 2020,  MPT customers can take advantage of this special offer to binge-play the world’s most popular mobile game without any limitations on mobile data usage while staying home during Thingyan holiday period. Mobile data usage for PUBG MOBILE will be free-of-charge, that is during the campaign duration, MPT subscribers will neither be charged for using pay-as-you-go data for PUBG Mobile nor exhaust data allowance from data pack/bonus for data used to play the game.

Moreover, in order to provide the best gaming experience, MPT customers have a chance to win exclusive in-game items by purchasing special PUBG Data Pack. The PUBG Data Pack offers 900 MB of all-purpose data valid for 30 days, at an affordable price of only Ks 945. All MPT prepaid customers can purchase the data pack by simply dialling *8005#.

At MPT, we are strongly supporting the development of esports in Myanmar and our continued partnership with PUBG MOBILE is a testament to this cause. PUBG MOBILE is a gaming phenomenem that took Myanmar by storm. We would like to bring more enjoyment for our customers and as such we are launching a special PUBG MOBILE promotion Myanmar game enthusiasts need not worry about data charges to play the game while staying home during Thingyan holidays,” said Mr.Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM JO.

MPT is dedicated to the development of E-Sports and further enhancement of mobile gaming experiences. By partnerships with publishers of the world’s most popular mobile games PUBG, MPT is enriching the digital life of its customers and creating new trends in E-Entertainment.

The PUBG MOBILE can be downloaded from Apple® App Store and Google® Play Store.

For more information about the special PUBG MOBILE promotion and Data Pack, please call 106 or visit MPT’s official website at  www.mpt.com.mm  or MPT’s official Facebook page,  www.facebook.com/mptofficialpage .

Auto-Telephone Numbers Will Be Changed As Exchanges Are Already Upgraded

(Yangon, 8th April 2020) – MPT announced today that existing auto telephone numbers are required to be migrated to new unique 7-digit numbers in order to improve quality and provide better services. Therefore, the following exchanges were upgraded with the advanced system and auto telephone numbers to be changed as below table on 30th April 2020.

During transitional period of old numbers to new numbers, MPT will provide ‘call forwarding services’ for their incoming calls free of charge, for customers’ conveniences until 31st July 2020. The customers can enjoy “call forwarding services” as able to call to both existing (old) telephone numbers and (new) changed telephone numbers during the transitional period.

AreaExchangeExisting auto telephone numberNew auto telephone number
Bago Region (East)KanyutKwin Exchange054-50xxx054-2850xxx
Mandalay RegionMeikhtilar Industrial Zone Exchange064-39xxx064-2039xxx
SintKuu Exchange086-35xxx086-2235xxx
Letpanhla Exchange086-39xxx086-2239xxx
Mon StateTheinzayat Exchange057-62xxx057-2062xxx
Bilin     Exchange057-64xxx057-2064xxx
Chaungzone Exchange057-80xxx057-2080xxx
Sagaing RegionChaungOo Exchange071-45xxx071-2045xxx
Shan State (East)Minephyat Exchange084-63xxx084-2063xxx
Shan State (North)Thibaw Exchange082-80xxx082-2980xxx

 

MPT Customers Can Receive 1GB Mobile Data by Updating SIM Registration at Home

(Yangon, 7th April 2020) – MPT, Myanmar’s first and leading telecom operator, is encouraging its customers to update the SIM Registration information, free-of-charge and can be conveniently done at Home through by dialing *601# (or) MPT4U App (or) web-site and receiving 1GB mobile data bonus to customers who update their SIM Registration, the SIM which is registered before January 2020.

Starting from today, MPT customers who completed update of registered information in SIM will receive 1GB Mobile data bonus which will be provided immediately after completion of update. MPT customers are encouraged to complete or update the SIM Registration with correct personal information no later than 30th April 2020. Requirement as below;

(1) Username

(2) Original National Registration Card (NRC ID)

(3) National Registration Card Number

MPT Customers can conveniently update their SIM Registration information free-of-charge through various channels listed below –

1) Simply Dial *601# for checking on registered information in your SIM.

 

2) MPT 4U Application (The application is free to download by dialing *4040# for Android OS. Data fees will be charged to download MPT 4U Application at Apple® App Store https://apple.co/3bdjV7w and Google® Play Store https://bit.ly/2WB6BWq).

3) MPT’s Customer Self-Care website at care.mpt.com.mm.

Moreover, MPT customers can update SIM Registration at the nearest MPT Own Shops and Branded Shop. (Original National Registration Card (NRC ID) and SIM Card required)

For more information about SIM Registration, MPT customers can call 106 or by visiting the MPT official Facebook page at www.facebook.com/mptofficialpage/ or by visiting MPT website www.mpt.com.mm

 

MPT Launches SMS Fundraising Platform for The Customers Who Like to Help Fighting Against COVID-19

(Yangon, 6th April 2020) – As a part of its coordinated efforts to support the nation during the COVID-19 situation, MPT has launched a special SMS donation platform for its customers willing to help combat the deadly virus in Myanmar. Now, everyone can easily contribute to the battle against COVID-19 by sending a one text message. The donation will go directly to the Committee for Corona Virus Disease 2019 which is the official body formed to fight against COVID-19.

Those who want to help can send an SMS to 9900 with the message 500. One text message equals a donation of Ks 500. There is no limit on the number of times that customers can donate via SMS. Both prepaid and post-paid GSM/WCDMA customers can make the donation and the amount will be added to the phone bill for post-paid users or deducted from pay as you go credit for prepaid users.

“For a country’s first and leading telecommunications operator, we not only committed to Keep Myanmar Connected during these challenging times, but also to make a collective effort to limit the impact of COVID-19. By launching our text-to-donate platform we want to encourage our customers, who are keen to make a support, to directly support Myanmar’s public services in their fight with the virus,” said U Myo Than, DY COO of MPT-KSGM Joint Operations.

Now, MPT offers free and unlimited access to websites of the Ministry of Health and Sport, Myanmar Medical Association and 4 other well-known new sites. Additionally, in order to stay in touch with families and friends, all MPT pre-paid customers have a chance to receive up to 150% a top-up bonus of their recharge amount. Currently, MPT is also supporting 10 quarantine locations across the country with fiber internet. Furthermore, the operator already donated over 9,000 SIM cards with mobile data to people at quarantine centers in Yangon, Nay Pyi Taw and Kayin State to allow them stay in contact with their families and officials.

MPT is continuing the safe business operations of all its units and updating internal policies and procedures to improve customer service in-store and via its call centers. All MPT customers can also seamlessly use MPT4U application to manage their accounts on mobile devices. For more information, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm

Enjoy up to 150% Top-Up Bonus With The Latest Offer From MPT

(Yangon, 4th April 2020) – MPT, Myanmar’s first and leading telecommunications operator, has launched a special Top-Up Bonus offer for its customers to keep Myanmar connected during this unprecedented time. All MPT prepaid customers will get a chance to receive up to 150% a top-up bonus of their recharge amount starting from 4th April.

All MPT GSM/WCDMA prepaid customers have to top up a minimum 1,000 Ks and above using any channels and receive up to 150% top-up bonus. Swe Thahar, Shal Pyaw and Shwe Zagar users can receive up to 150% top-up bonus randomly with every single recharge.

The Top-Up Bonus can be used for PAYG On net calls ( MPT – MPT ) , PAYG On net SMS ( MPT-MPT ) and PAYG data, and is valid for 5 days. No opt-in is required for this promotion.

“As part of our fight against COVID-19 while Keeping Myanmar Connected, we are committed to continuously support our customers with exceptional offers. Now, All MPT customers can enjoy our up to 150% Top-Up Bonus and connect with their families and friends more convieniently during difficult times,” said Mr.Reizo Umeda, Chief Commercial Officer of MPT-KSGM JO.

MPT offers a variety of promotions, bonuses and rewards on a daily basis. To learn more about the latest offers and affordable MPT’s data and voice packages, please visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm and call 106.