(Yangon, 2nd April 2020) – During this unprecedented period challenging Myanmar’s citizens health and economy, MPT, Myanmar’s first and leading telecom operator, joins countrywide efforts to respond to COVID-19 by providing special telecom offers to its customers.
We understand that reliable connectivity is crucial during this time of heighten worry and concern and our primary goal is to keep our customers stay connected with their family, friends, jobs and to ensure they get critical information accurately in real-time.
As such, starting April 2nd through 30th June 2020, MPT will be offering the famed “5 Mins in 1 Hour” promotion where customers will receive up to 55 minutes voice call time free – paying only for the first 5 minutes of every MPT to MPT call.
In order to take advantage of “5 Mins in 1 Hour” promotion and stay in touch with loved ones, MPT GSM/WCDMA customers can subscribe to the offer without any additional charges. Customers will be charged only for the first 5 continuous minutes of a voice call to another MPT number. After 5 minutes and up to 60 minutes, the call will be free of charge.
Activation of “5 mins in 1 Hour” offer is possible for Swe Thahar/Shal Pyaw/Shwe Zagar plan users and can be easily set by dialing *5055# or *5055*1#. Base Tariff users have to migrate to Swe Thahar plan to activate this offer. For the first 5 minutes, customers will be charged Ks 27/Minute and similar amount will be charged for calls lasting more than 60 mins.
“At MPT, our top priority is to keep Myanmar connected during this difficult time. We also understand that staying in touch with family and monitoring the updates around the Coronavirus situation is currently crucial for our customers. We are also convinced that with our customer-focused initiatives we will be able to support our nation in its efforts to tackle COVID-19,” said Mr.Reizo Umeda, Chief Commercial Officer of MPT-KSGM JO.
As the situation around COVID-19 evolves, we’re working closely with government entities as well as our partners and suppliers to support on-going business operations and serve our customers’ needs. Currently, MPT is supporting 10 quarantine locations across the country with fiber internet. Moreover, the operator already donated over 9,000 SIM cards with mobile data to people atquarantine centers in Yangon, Nay Pyi Taw and Kayin State to allow them stay in contact with their families and officials.
MPT, as a provider of essential communications products and services, has access to the most reliable networks and solutions and is fully prepared to conduct its operations during critical periods without any interruptions in customer service. Our networks are designed and built to meet current and future demand as more businesses, schools and other organizations require employees to work remotely and stay indoors. We fully expect to be able to maintain communications with our customers.
MPT is continuing the safe business operations of all its units and updating internal policies and procedures to improve customer service in-store, online and via our call centres.
All MPT customers can also seamlessly use MPT4U application to manage their accounts on mobile devices. For more information, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm