MPT Ring Tune main faqs

MPT Ring Tune

1. What is Ring Tune service?

Ring Tune service allows you to replace your standard ringing tone to a tune of your choice. Your callers can listen to the tune of your choice when they call you.
You can select tune of your choice from thousands of superhit and melodious tunes.

2.How can I activate Ring Tune service?

You can activate Ring Tune service by following methods.
• Call 7979 (call will be free of charge) from your MPT number and follow the instructions to choose your favorite tune
• SMS: send REG M to 7979 for monthly service, send REG W to 7979 for weekly service or send REG D to 7979 for daily service, or send REG S to 7979 for daily subscription and Tune Service
• Send an SMS with the tune id of the song you would like to buy buy to 7979. Example: buy 0001110010
• Dial *7979# and select your favorite tune”

3.What are the charges for Ring Tune service?

• Tune buffet ( Unlimited ringtune) will be charged 100 ks(including tax) for 1 day
• Monthly service will be charged 1050 Ks (including tax) for 30 days.
• Weekly service will be charged 300 Ks (including tax) for 7 days.
• Daily service will be charged 47 Ks (including tax) for one day.
• Tune charges are 315 Ks (including tax) for 30 days for each tune
• Daily Subscription and tune service with 47 ks/day of subscription fee and 13ks/day for each tune as tune fee

4.How would I be renewed for the ring tune service?

• It is an auto renewal service and you would be renewed and charged for the service according to your subscription plan and tune validity.

5. How can I deactivate Ring Tune service?

• Call 7979 (call will be free of charge) and go to “my account section” then choose to deactivate (or)
• You can type UNR and send SMS to 7979 (or)
• You can click Unsubscribe button for CRBT in MPT4U app (or)
• Dial *7979# and go to account section to unsubscribe the service (or)
• Call 106 customer care IVR

6. Can I set a tune for a specific caller?

Yes. You can assign a specific tone for your special caller with the options given below
•Just call 7979 and follow the Instructions

7.Can I copy a tune a tune from my friends?

Yes. You can copy a tune from your friends having MPT number with the options given
Below:
• Just call 7979 (no call charges) and follow the Instructions (or)
• Dial *7979# and follow the Instructions
• Press * to copy Ringtune while calling Ringtune users

8.How to delete the song?

• Call 7979 and go to HELP session then choose TO CHECK LIBRARY and delete the song (or)
• You can type Del and send SMS to 7979. Example: Del 0001110010 (or)
• Call 106 customer care IVR

9. What if Ring Tune is active, someone calls me & I am busy on another call?

• The caller hears the normal busy tone, Ring Tune will not be heard.

10. How can I gift Ring Tune service to my friends and family?

• Just call 7979 (no call charges) and follow the Instructions

11. What are the charges for gifting Ring Tune service?

If the person you want to gift ring tune service is already ring tune user then
• You will be charged 315 ks for first 30 days then the gift receiver will be charged for 315 ks from the next month.

If the person you want to gift ring tune service is not a ring tune user then
• You will be charged 1050 ks as subscription fee and 315 ks as song fee for first 30 days then the gift receiver will be charged for 1050 ks as subscription fee and 315 ks as song fee from the next month.

12. What is Name Tune service?

• Name tune service allows the user to greet the callers with his/her names and message available from MPT.

13. How can I subscribe the Name Tune service?

You can use one of the below methods to subscribe the MPT Name Tune service.
• SMS: send REG M to 7979 for monthly service, send REG W to 7979 for weekly service or send REG D to 7979 for daily service (or)
• Call 106 for more information and activation of name tune

14.What are the charges for Name Tune service?

• Monthly service will be charged 1050 Ks (including tax) for 30 days.
• Name Tune will be charged 315 Ks (including tax) for 30 days

15. How can I activate daily Subscription and tune pack?

You can activate the service from
• IVR: Call 7979 and then choose daily pack
• SMS: Send REG S to 7979
• USSD: Dial *7979# and then select daily pack

16. How much would I be charged for each new tune download after activating daily Subscription and song pack?

• For each tune download, you will be charged 13 Kyats/day
• You can download tune from any channel IVR, SMS, USSD, 106 and will be charged 13 kyats/day for each tune

Announcement of COVID-19 Positive Cases Found

(Yangon, 29th January 2021)

MPT confirmed that total of three employees with two employees from Mandalay Region and one employee from Sagaing Region have tested positive for COVID-19. The concerned three employees have no direct contact with customers.

We have taken prompt action in accordance with the instructions of MoHS and authorities for the additional confirmed cases.

We will continue our efforts to prevent the spread of infection both internally and externally under the guideline of MoHS and keep operating the telecommunication service which is the important lifeline of Myanmar people even under this hard situation of COVID-19.

We apologize for the inconvenience caused if any and thank you for your understanding.

MPT Launches New “DaVo” Packages, Bundling Data and Voice to Offer Amazing Value

(MPT Customers can enjoy all-in-one bundle packages with
great benefits to enrich the digital lives)

(Yangon, 29th January 2021) – MPT, Myanmar’s first and leading telecommunications operator, has launched a new DaVo bundle packages combining 2x amount of any-data and any-net voice calls benefits (compared to normal package price), with 7 or 30-day validity options, which includes daily quota as data 1 GB and 15 minutes for any phone calls offering heavy data and voice customers even more flexibility in one package and no worry to do multiple recharges.

DaVo pack with 30-day validity (30GB any-data + 450 any-net minutes) can be purchased for an affordable price of 9,995 Ks only and the DaVo pack with 7-day validity (7GB all-data + 105 any-net minutes) can be purchased for 2,695Ks.

By bundling all-purpose data with all-day access to Facebook, Messenger, Viber, JOOX, Mobile Legends, etc., with any-net voice calls, MPT aims to cover different needs and data usage habits of its younger customer base. The new DaVo packs are available for customers as follows –

Price (Ks) [Inclusive Tax]Total benefitsDaily BenefitsDaily ValidityPack Validity (Days)Channels
9,995 KsTotal data- 30 GB
Any-net min- 450 min
Mobile Data -
1 GB per Day

Any-net Min -
15 min per Day
1 day
(expire at 23:59:59)
30 Days*995#,
MPT4U App
2,695KsTotal data- 7 GB
Any-net min- 105 min
7 Days

With the introduction of the affordable DaVo bundle packs, MPT is enriching the digital lives of its customers with great benefits, allowing them to stay connected with their loved ones through Facebook and Viber etc. and phone call, enjoy a variety of entertainment options including music and gaming, and have access to valuable news and information online while staying home.

Mr. Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM JO, said: “MPT continues to innovate and provide greater value for its customers with the first-of-its-kind integrated offering. With new DaVo packages, we are taking our flexible approach further by offering our customers even 450 minutes for any-net calls and 30GB of mobile data with 30-day validity. No doubts, it is one the most cost-effective mobile packs tailored to fit the connectivity needs that our customers face today and allow them to plan based on their budgets.”

After consumption of daily data and voice call benefits, Non-inclusive usage will be charged from respective data & voice packs, if available or standard pay-as-you-go (PAYG) rates of 1K/1 MB (Tax excl;) and 15K per minute (Tax excl;). Furthermore, customers are eligible for 1 time to play Hti Pauk chance and win data prize in MPT4U App by purchasing of any DaVo Packs through any channels.

MPT has a long history of delivering service excellence, and money-saving offers for its customers with the promise of “Keeping Myanmar Connected”. All MPT GSM/WCDMA Prepaid and Postpaid, active customers (Swe Thahar/Shal Pyaw/Shwe Zagar) can subscribe the pack. The new DaVo packs can be subscribed via various channels. Multiple subscriptions are allowed. All voice minutes can apply to domestic on-net and off-net mobile usage. Customers can gift this pack to others via MPT4U (or) dial *995# and choose option 2.’Gift’ and enter mobile number they want to gift.

For more information call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm.

Auto-Telephone Numbers Will Be Changed As Exchanges Are Already Upgraded

(Yangon, 26th January 2021) – MPT announced today that in order to improve quality and provide better services, following exchanges were upgraded with the advanced system. Therefore, existing auto telephone numbers are required to be migrated to new unique 7-digit numbers as below table on 31st January 2021.

 

AreaExchangeExisting auto telephone numberNew auto telephone number
Ayeyarwady RegionNgwe Saung Exchange042-40xxx042-2040xxx
Shan State (South)Pinlaung Exchange081-54xxx081-2354xxx

Additionally, the following exchanges were upgraded with the advanced system and existing copper cable system will be upgraded to high speed fiber cable system and wireless cable system telephone numbers to be changed as below table.

 

AreaExchangeMigration Start DateExisting auto telephone numberNew auto telephone number
Bago Region (East)Thet Ka La Exchange31-01-2021052-57xxx052-4757xxx
Bago Region (West)Padigon Exchange31-01-2021053-65xxx053-4765xxx
Chin StateKanpetlet Exchange31-01-2021070-82xxx070-4782xxx
Kachin StateMansi Exchange31-01-2021074-54xxx074-4754xxx
Kayah StateHpruso Exchange31-01-2021083-45xxx083-4745xxx

Kayin State
Pharpon Exchange31-01-2021058-2070xxx058-4770xxx
Thandaung Exchange31-01-2021054-44xxx054-4744xxx



Magway Region
Sinbaungwe Exchange31-01-2021069-40xxx069-4740xxx



Pakokku Exchange
28-02-2021062-21xxx062-2021xxx
28-02-2021062-22xxx062-2022xxx
28-02-2021062-23xxx062-2023xxx
28-02-2021062-24xxx062-2024xxx
Rakhine StateKyaukpyu Exchange28-02-2021043-46xxx043-2046xxx

Mandalay Region
Madaya Exchange28-02-202102-79xxx02-4079xxx
Pyawbwe Exchange15-03-2021064-48xxx064-2048xxx
15-03-2021064-49xxx064-2049xxx

During transitional period of old numbers to new numbers, MPT will provide 3 months ‘call forwarding services’ for their incoming calls free of charge, for customers’ conveniences starting from migration. The customers can enjoy “call forwarding services” as able to call to both existing (old) telephone numbers and (new) changed telephone numbers during the transitional period.

MPT Congratulates “Burmese Ghouls”, The Most Popular Team in Myanmar, For Achieving The 1st Runner Up At The M2 World Championship

(The most popular team in Myanmar and a rising star of the Asian E-sports scene keeps climbing in the world ranking.)

 (Yangon, 26th January 2021) – All Mobile Legends: Bang Bang fans in Myanmar have a lot of reasons to be excited. In a thrilling grand final of the M2 World Championship held in Singapore between January 18-24, “Burmese Ghouls” secured the much-coveted 1st Runner-up position and proved their status on the global E-sports scene.

“Our Ghouls deserve the utmost credit for their remarkable performance. As Myanmar’s representative team, your great achievements at the M2 gaming tournament are a tremendous success and a great inspiration for Myanmar players. We are very proud of your team and we are committed to further strengthening of E-sports ecosystem,” said Mr. Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM Joint Operations.

“We tried so hard for this M2 tournament since we arrived at Singapore on December 24th. We have witnessed sadness, happiness and so many mixed emotions in between and those will be the memories that we can’t put the price on. The love and understanding between our brothers have gained more because of this and we promise we will bring better results to all our fans and everyone supporting us back home. And I do appreciate and do thanks to MPT for our dream come true” said Mr. PVNDV, Coach of Burmese Ghouls.

With the latest success of “Burmese Ghouls” in Singapore, the future of E-sports in Myanmar continues to be bright. Founded in 2016, “Burmese Ghouls” proudly represent Myanmar in virtual and in-person gaming tournaments of DOTA2, PUBG, Mobile Legends, AOV, and VAINGLORY. As the Official Partner, MPT supports “Burmese Ghouls” participation in all major international E-sports events.

MPT has been supporting E-sports in Myanmar since 2018 including Mobile Legends: Bang Bang SEA CUP 2018 MPT Qualifier and PUBG National Championship 2020 tournaments.

By partnering with developers of the world’s most popular mobile games, MPT aims to enrich the digital lives of its customers and enhance opportunities for all aspiring Myanmar players. Additionally, MPT offers special Gaming Data Packs for all enthusiasts of E-sports in order to improve the mobile gaming experience without any limitations on data consumption and supports Burmese Ghouls Team as Official Partner from 1st July 2020 to 30th June 2021.

All Myanmar E-sports fans can follow “Burmese Ghouls” on Facebook at www.facebook.com/beghouls/, and various streaming platforms.

For more information on MPT, please call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm.

Announcement of COVID-19 Positive Cases Found

(Yangon, 22nd January 2021)

MPT confirmed that total of four employees from Sagaing Region have tested positive for COVID-19. The concerned four employees have no direct contact with customers.

We have taken prompt action in accordance with the instructions of MoHS and authorities for the additional confirmed cases.

We will continue our efforts to prevent the spread of infection both internally and externally under the guideline of MoHS and keep operating the telecommunication service which is the important lifeline of Myanmar people even under this hard situation of COVID-19.

We apologize for the inconvenience caused if any and thank you for your understanding.

“Announcement of COVID-19 Positive Cases Found”

(Yangon, 15th January 2021)

MPT confirmed that total of two employees with one employee from Yangon Region and one employee from Mandalay Region have tested positive for COVID-19. The concerned two employees have no direct contact with customers.

We have taken prompt action in accordance with the instructions of MoHS and authorities for the additional confirmed cases.

We will continue our efforts to prevent the spread of infection both internally and externally under the guideline of MoHS and keep operating the telecommunication service which is the important lifeline of Myanmar people even under this hard situation of COVID-19.

We apologize for the inconvenience caused if any and thank you for your understanding.

MPT Club Launches Special “Surprise & Delight” Campaign

(Starting 11th January 2021, all MPT Club members can have a chance to win
3,000 MPT Club Points and 1-Month JOOX VIP Free Access as prizes)

(Yangon, 11th January 2021) – MPT, Myanmar’s first and leading telecommunications operator, in celebrating the New Year, has launched a special “Surprise and Delight” campaign. Now, all MPT Club members (Crown, Diamond, Platinum, and Gold Tier), can participate to enjoy the exclusive benefits of this amazing promotional campaign.

MPT Club is continuously exploring new ways to enrich and enhance the digital lives of its loyal members, especially during the on-going COVID-19 situation. To offer even more attractive privileges and benefits to its members, MPT Club has added well-known brands such as Penshoppe, REMAX, Tay Than Thar Music App, Dental House Clinic, and My Health Care App, to its prestigious list of 85 Alliance Partners.

The “Surprise and Delight” campaign will commence on 11th January 2021 and will last for three (3) months. Every month, a different set of prizes will be awarded to MPT Club members participating in the campaign including exclusive benefits from MPT’s Alliance Partners.

This January, 30,000 lucky members will get a chance to receive 3,000 MPT Club points as First Prize and another 30,000 will receive a 1-month JOOX VIP free access as the Second Prize. More exciting prizes will be awarded to lucky MPT Club members in February and March as well.

“The New Year has finally arrived, and we are extremely excited about the upcoming ‘Surprise & Delight’ Campaign for our over 13 -million strong MPT Club members.  We have launched MPT club in July,2018 and since then It is our commitment to explore new ways to enhance customer experience. We are continuing this into the new year with this special promotion, which will last through March 2021. We believe as a human being we all love having a chance to choose. That is why when it comes to making decision on First Prize, we decide to give away 3,000 MPT Club points as winners can instantly redeem points at our Alliance Partners to do shopping or to have dental work etc. In this way, desires of our lucky members will be fulfilled and have complete satisfaction as a First Prize winners.”, said Mr. Tetsunori Nagashima, Chief Commercial Officer of MPT-KSGM JO.

“So far we have over 85 Alliance Partners and we are going to expand more on our Alliance Partner Network by collaborating with different types of businesses and products and in that way millions of our Loyal customers will have a chance to enjoy more attractive benefits and rewards. We will keep our MPT customers updated about our new Alliance Partners in the future and our exciting prizes as well so stay with us to experience more,” he added.

To be eligible to participate in the campaign, MPT Club members must be registered with MPT Pay and has their membership active for at least nine consecutive (9) months. Participates will then have to share the campaign post on Facebook using a dedicated hashtag and by replying to an automated SMS received.

MPT Club is a convenient loyalty program rewarding customers with every top-up or purchase at participating stores and restaurants of the alliance partners. The program combines exclusive money-saving deals from well-known brands with a range of enhanced experiences that make everyday interactions with these brands better for all MPT Club members.

Every MPT customer can join MPT Club by downloading the MPT4U app or by dialing *345#. For more information about MPT Club, call 106, visit the MPT official Facebook page at www.facebook.com/mptofficialpage/ or MPT official website www.mpt.com.mm.

 

“Announcement of COVID-19 Positive Case Found”

(Yangon, 8th January 2021)

MPT confirmed that one employee from Yangon Region has tested positive for COVID-19. The concerned employee has no direct contact with customers.

We have taken prompt action in accordance with the instructions of MoHS and authorities for the additional confirmed cases.

We will continue our efforts to prevent the spread of infection both internally and externally under the guideline of MoHS and keep operating the telecommunication service which is the important lifeline of Myanmar people even under this hard situation of COVID-19.

We apologize for the inconvenience caused if any and thank you for your understanding.