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MPT to customers: you asked and we deliver

09 Oct 2015

[:en]The leading telecom operator responds to customer requests with more innovation, launching balance notifications after phone calls

Yangon, Myanmar, 9 October, 2015 – Myanma Posts and Telecommunications (MPT), the first and leading telecommunications operator in Myanmar, announced today that balance notifications (Advice of Charge [AOC]) will be automatically issued after customers make a phone call.

Launching on Thursday, October 9, the new service from MPT allows customers to keep better track of their balance and spending, updating them as they complete their calls. When a customer places a voice call, afterwards an automatic AOC popup on their phone provides call duration, call cost, remaining balance, and the remaining balance validity.

“MPT deeply values our customer opinions and feedback. This latest enhancement to the MPT service is one we know our customers have been asking for and we hope everyone will be pleased with. As MPT continues to expand our coverage and increase our depth of services offered, we look for more opportunities to help ‘Move Myanmar Forward,’” said Mr. Koichi Kawase, Chief Commercial Officer of MPT-KSGM Joint Operations.

This new enhanced service is available to MPT GSM and WCDMA customers. No additional subscription is needed, as the pop-ups are automatic with MPT service moving forward. The new service provides customers a convenient alternative to checking their balance by dialing *124#.

 

Data usage notifications have also recently been launched by MPT. With this enhancement, customers receive a SMS message when their daily data use exceeds 50MB. This service is available automatically to current Swe Thahar subscribers to help them easily track on their data usage.