Customer Service

MPT4U

MPT customers can download MPT4U app From Lo Ta Ya page with NO DATA CHARGES and Google Play Store or on iTunes Store with data charges. MPT4U allows customers to manage their MPT account, it lets people clearly see at a glance information about how much internet quota is left on subscribed data packs, how many remaining voice minutes and the current available credit balance. It also allows access to other MPT services such as balance transfer, top up and access to the latest promotions

Download for MPT4U App

http://bit.ly/2zHvlvH Download with no data charges.

Android  https://goo.gl/lcQ5p5

Apple iOS https://goo.gl/rTBGIM

 

Facts about MPT4U

•Checking balance
•Checking bonus balance
•Easy top up
•Easy to buy packages
•Easy transfer balance to your love ones
•When your balance is 0 and you need to use the phone urgency you can use the loan balance.
•Easily subscribe to Call Services

Call Center

We care for you. If you have some problem, please call our 106 call center 24/7

Free hotline, 24 hours everyday
For non-MPT users please call + 95 1 2399106

USSD

To use all MPT services, dial *106# and follow the instruction as on phone screen.

 

Troubleshooting

Troubleshooting lost /damage SIM cards.

 

•Coy of National Registration Card(NRC) of the owner compulsory.
•SIM purchase contract (for initial MPT users).
•SIM jacket/package.
•SIM (for damaged SIM Cards)
•Last 3 Calls.
•1500ks will charge for a replacement SIM card.

Facts about SIM Card Replacement

•Branded stores are opened daily for services.
•Only the owner of SIM is allowed to apply for a replacement SIM.
•When you replace your SIM card, you will keep your phone number and remaining credit balance.
•Typically, the SIM card would be replaced and activated within 1-3 days. However, the processing time can vary depending on the situation.