MPT Myanmar | Moving Myanmar Forward Fixed line FAQ - MPT Myanmar | Moving Myanmar Forward
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Fixed Line

How can I apply Fax service in our Auto Phone?

In order to apply Fax service, please go and apply at Exchange office located at 40st.

What are the requirements to apply new Auto Phone line?

You need to have original NRC. In order to have more detail, you can call 01-373155 in the office hour.

If I want to change the six digits phone to seven digits phone number, what are the basic requirements?

In order to change the seven digits phone number, you have to go responsible exchange offices which are capable to change the phone number. You need to bring Phone owner book, copy of NRC card and Permanent household schedule.

If I want to apply PABX (Private Branch Exchange), How can I proceed?

If you want to apply PABX (Private Branch Exchange), please contact to 01-548568.

How can I know the incoming call list of Auto Phone ?

Check

What are the charges for incoming and outgoing call for Auto Phone?

The outgoing calls will be charged as in the following:
1) Local Calls : 15 MMK
2) Transit calls (Both Auto Phone and Mobile) : 25 MMK
You won’t be charged for any incoming calls.

If your Auto phone are not working and already informed to Exchange office but there is no action from Exchange, what can we do?

If there is no action from Exchange Office, you can call 106.

What are the requirements to change owner name or address of Auto Phone line?

In order to change owner name and Billing address, you need to have-
• Official request letter (For Service phone and government customer)
• NRC or Passport copy (For other customer only)
• Red book (For other customer only)
In order to have more detail, you can call 01-252322 in the office hour.

How can I change my Auto phone from Postpaid to Prepaid System?

Please go to 40st Exchange office and fill the form. Please bring the copy of first page from phone owner book.

How it will be charged calling from Auto Phone to Oversea?

The charging will be based on the country you want to call. The prices will be different accordingly.

If I want to apply PABX (Private Branch Exchange), How can I proceed?

If you want to apply PABX (Private Branch Exchange), please contact to 01-548568.