MPT Myanmar | Moving Myanmar ForwardFrequently Asked Questions for Data Carry Plus Auto Renewal Packs - MPT Myanmar | Moving Myanmar Forward
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Frequently Asked Questions for Data Carry Plus Auto Renewal Packs

1. What are Autorenewal Data Carry Plus?

Data Carry Plus packages are special packages with 30 days validity would have carry-over function along with up to 1000GB lucky data rewards. You will get Hti Pauk chance for every time Auto Renew pack purchase and can win lucky big prizes by playing Hti Pauk Game. If you subscribe to purchase Autorenewal Data Carry Plus packs, the packages would under-go auto renewal when the volume of Data-carry packs would be below 50 MB or 30 days pack validity expiry. You will get Hti Pauk chance for every time Auto Renew Pack Purchase.

Pack Price (Tax inclusive)All Data VolumeMain data
Validity
Lucky DataLucky data
Validity
Direct USSDCommon USSDSubscription ChannelRemark
979 Ks470 MB30 Days
[All Data Quota can be carried over during one week after data pack expired]
Can win
Up to 1000GB!
7 DaysSUB: *777*3*3#
UNSUB: *777*3*4#
*777#
(or)
*106#
MPT4U AppAuto-renew when data balance reaches less than 50MB
(or) 30 days pack validity expiry
1,279 Ks615 MBSUB *777*4*3#
UNSUB: *777*4*4#
1,779 Ks860 MBSUB: *777*5*3# (or)
UNSUB: *777*5*4#
2,669 Ks1290 MBSUB: *777*6*3# (or)
UNSUB: *777*6*4#

2. Are the prices tax inclusive?

Yes, pack prices include 15% commercial tax for internet Data.

3.Who can subscribe Auto Renewal Data Carry Plus Packs?

MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) can subscribe Data Packs. CDMA, Base Tariff users and non-active users are not eligible to subscribe.

5. Can I win lucky data when purchase Auto-renewal Data Carry Plus Packs?

Yes, you can win up to 1000GB Lucky Data for any Auto-renewal Data Carry Plus Pack purchase.

4. Can I purchase auto renewal package through MPT4U?

You can purchase the auto renewal package in the MPT4U Application. You can purchase through the “Auto Renewal” page in the MPT4U application or access the “Pack Purchase ” page and choose the package of your choice.

6. What will happen when I buy Data Carry Plus pack on Friday?

You can enjoy up to 1000GB Lucky Data instead of Happy Friday extra data (MBs) for any pack purchase on Friday.

7. How can I use lucky data?

You can use lucky data for All Data with 7 days validity.

8. How can I check Data Carry Plus Packs balance?

Users can check their Data Carry Plus Packs & Data Bonus, Validity by dialing *224#.

9. How many Autorenewal Data Carry Plus Packs can I subscribe?

Multi-subscription is allowed, and the data quota and validity will be merged and reset to the latest pack’s validity. Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to latest pack purchase and auto renew at the time of less than 50MB condition (or) 30th day pack validity expiry.

Multiple purchase among normal DC+ & autorenewal DC+ pack allowed (in any order); quota can be merged with validity reset to latest pack purchase and automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

10. I have active Autorenewal Pack (979Ks Pack). Can I buy regular 1299Ks pack before 1st pack expiry?

Yes, you can buy normal DC+ & autorenewal DC+ for multiple times; data quota will be merged, and validity will be reset to latest validity. Automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

11. I have active Autorenewal Pack (1279 Ks Pack). Can I buy same auto renewal (1279 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal DC+ for multiple times; data quota will be merged, and validity will be reset to latest validity. Automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

12. Can I buy different Autorenewal (979Ks and 1279Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal DC+ pack and subscribe to another autorenewal DC+ pack.

13.What is the validity of Auto Renewal Data Carry Plus Packs?

Validity of package is 30 days and carry over period is 7 days. The package data quota and validity of Data allowances will be merged. Lucky data can be used for 7 days validity & data quota will also be merged.

14. What happens on 30th day pack validity expiry without reaching 50MB threshold?

When Autorenewal DC+ reaches expiry period (30th day) without reaching 50MB threshold, it will be auto renewed.

15.What happens to my unused data during carry over period?

During carry over period (after the period of data pack expired- 7 Days), users will not be able to use their remaining package data allowance. Unused package data will be added to new pack if users purchased new Data Carry Plus Pack within carry over period. Validity and quota of lucky data will also be merged.

16.Can I get Hti Pauk Chance by purchasing any Auto-renewal Data Carry Plus Pack?

Yes. You can get (1) Hti Pauk Chance for Auto Renew pack Purchase from all channels (1st time purchase from MPT4U / USSD / MPT Pay/ CRM and 2nd time onwards purchase from Auto Renew channel). With Hti Pauk Chance, you can play Package Hti Pauk Game in MPT4U and win big data prizes.

17.Can I gift Autorenewal Data Carry Plus packs to others?

No, gifting function is not allowed for auto-renewal Data Carry Plus pack

18. What auto-renew happen at the time of insufficient balance?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days carry over period after pack expiry.

19. When auto-renewal function fail?

If user does not have enough balance for (until 7 days carry over period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

20.Can I still use remaining data if user unsubscribe the auto renewal pack without reaching 50MB threshold?

Yes, main data quota will remain until pack expiry period despite user un-subscribes from autorenewal DC+ pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

21. How to un-subscribe autorenewal packs?

Users can un-subscribe auto-renewal packs by dialing below USSD codes or MPT4U App

AR PacksCommon USSD for un-subscriptionDirect USSD for un-subscriptionUn-subscription channel
[email protected]*7171#*777*3*4#MPT4U App
[email protected]*777*4*4#
[email protected] 860MB*777*5*4#
[email protected] 1290MB*777*6*4#

22. How do I check whether auto renew pack or not when I purchase though USSD?

You can choose which auto renew pack you want to buy by dialing following USSD Codes.

Edit
Auto-renew Data Carry Plus [email protected]USSD CodeUSSD Display
*106#You are about to purchase 470MB, valid for 30 days.
1. Buy (999Ks)
2.Gift (999Ks)
3.Auto Renew (979 ks)
*777#
*7777#
*106*2#
Edit
Auto-renew Data Carry Plus [email protected]USSD CodeUSSD Display
*106#You are about to purchase 615MB, valid for 30 days.
1. Buy (1299Ks)
2.Gift (1299Ks)
3.Auto Renew (1279 ks)
*777#
*7777#
*106*2#