MPT Myanmar | Moving Myanmar Forward Frequently Asked Questions for Data Carry Plus Auto Renewal Packs - MPT Myanmar | Moving Myanmar Forward
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Frequently Asked Questions for Data Carry Plus Auto Renewal Packs

1. What are Autorenewal Data Carry Plus?

Data Carry Plus packages are special packages with 30 days validity would have carry-over function along with up to 1000GB lucky data rewards. The packages would under-go auto renewal when the volume of Data-carry packs would be below 50 MB or 30 days pack validity expiry.

Pack Price (Tax inclusive) All Data Volume Main data
Validity
Lucky Data Lucky data
Validity
Direct USSD
Direct USSD Common USSD Remark
979 Ks 515 MB 30 Days
[All Data Quota can be carried over during one week after data pack expired]
Can win
Up to 1000GB!
7 Days SUB: *777*3*3#
UNSUB: *777*3*4#
*777# Auto-renew when data balance reaches less than 50MB
(or) 30 days pack validity expiry
1,279 Ks 675 MB SUB *777*4*3#
UNSUB: *777*4*4#

2. Are the prices tax inclusive?

Yes, pack prices include 5% commercial tax.

3.Who can subscribe Auto Renewal Data Carry Plus Packs?

MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) can subscribe Data Packs. CDMA, Base Tariff users and non-active users are not eligible to subscribe.

4. Can I win lucky data when purchase Auto-renewal Data Carry Plus Packs?

Yes, you can win up to 1000GB Lucky Data for any Auto-renewal Data Carry Plus Pack purchase.

5. What will happen when I buy Data Carry Plus pack on Friday?

You can enjoy up to 1000GB Lucky Data instead of Happy Friday extra data (MBs) for any pack purchase on Friday.

6. How can I use lucky data?

You can use lucky data for All Data with 7 days validity.

7. How can I check Data Carry Plus Packs balance?

Users can check their Data Carry Plus Packs & Data Bonus, Validity by dialing *224#.

8. How many Autorenewal Data Carry Plus Packs can I subscribe?

Multi-subscription is allowed, and the data quota and validity will be merged and reset to the latest pack’s validity. Multiple purchase among same Autorenewal pack allowed, quota can be merged with each other with Validity reset to latest pack purchase and auto renew at the time of less than 50MB condition (or) 30th day pack validity expiry.

Multiple purchase among normal DC+ & autorenewal DC+ pack allowed (in any order); quota can be merged with validity reset to latest pack purchase and automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

9. I have active Autorenewal Pack (979Ks Pack). Can I buy regular 1299Ks pack before 1st pack expiry?

Yes, you can buy normal DC+ & autorenewal DC+ for multiple times; data quota will be merged, and validity will be reset to latest validity. Automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

10. I have active Autorenewal Pack (1279 Ks Pack). Can I buy same auto renewal (1279 Ks worth) pack again before 1st pack expiry?

Yes, you can buy same autorenewal DC+ for multiple times; data quota will be merged, and validity will be reset to latest validity. Automatically renew when DC+ remaining balance reach less than 50MB (or) 30th day pack validity expiry.

11. Can I buy different Autorenewal (979Ks and 1279Ks) packs?

No. Multiple purchases among different autorenewal packs is Not allowed. You need to un-subscribe from existing autorenewal DC+ pack and subscribe to another autorenewal DC+ pack.

12.What is the validity of Auto Renewal Data Carry Plus Packs?

Validity of package is 30 days and carry over period is 7 days. The package data quota and validity of Data allowances will be merged. Lucky data can be used for 7 days validity & data quota will also be merged.

13. What happens on 30th day pack validity expiry without reaching 50MB threshold?

When Autorenewal DC+ reaches expiry period (30th day) without reaching 50MB threshold, it will be auto renewed.

14.What happens to my unused data during carry over period?

During carry over period (after the period of data pack expired- 7 Days), users will not be able to use their remaining package data allowance. Unused package data will be added to new pack if users purchased new Data Carry Plus Pack within carry over period. Validity and quota of lucky data will also be merged.

15.Can I get Hti Pauk Chance by purchasing any Auto-renewal Data Carry Plus Pack?

No. You cannot get Hti Pauk Chance for auto-renew pack purchase.

16.Can I gift Autorenewal Data Carry Plus packs to others?

No, gifting function is not allowed for auto-renewal Data Carry Plus pack

17. What auto-renew happen at the time of insufficient balance?

Auto-renewal temporarily fails due to insufficient balance, system will wait until customer makes next top up/loan balance/balance transfer. Users need to maintain enough balance to be continued renewed service with proposed recharge methods until 7 days carry over period after pack expiry.

18. When auto-renewal function fail?

If user does not have enough balance for (until 7 days carry over period) days continuously, auto renew function automatically fail (un-subscribe & send SMS notification), and he is no longer able to use the auto-renewal. User has to subscribe the auto-renew service again to use the service.

19.Can I still use remaining data if user unsubscribe the auto renewal pack without reaching 50MB threshold?

Yes, main data quota will remain until pack expiry period despite user un-subscribes from autorenewal DC+ pack before pack expiry. But auto renew function would stop as soon as user UNSUBSCRIBE the service.

20. How to un-subscribe autorenewal packs?

Users can un-subscribe auto-renewal packs by dialing below USSD codes

AR Packs Common USSD for un-subscription Direct USSD for un-subscription
[email protected] *7171# *777*3*4#
[email protected] *777*4*4#

21. How do I check whether 1279 Kyats package is auto renewed or not when I purchase though USSD?

Every time a user tries to purchase the 1279Ks @ 675MB auto renewal pack via the following USSD codes, before purchasing the pack, you will be asked to confirm with the confirmation Pop up.

Edit
Auto-renew Data Carry Plus [email protected] 675MB USSD Code pop up confirmation
*777*4*3#
*106#
*777#
*7777#
*106*2#

However, there is no purchase confirmation pop up for 515MB AR Pack purchase though USSD channel. Users can purchase the 979Ks @ 515MB package directly by dialing the specified USSD code.