MPT Myanmar | Moving Myanmar Forward Change from Postpaid to Prepaid - MPT Myanmar | Moving Myanmar Forward
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What is change from Postpaid to Prepaid Service?

It is the payment method change from Postpaid (issue invoice after usage month) to Prepaid (Top up).

Where/How can apply to change from Postpaid to Prepaid?

Starting from 1st Nov 2019,

  • The Mobile customers who are in YGN city to visit and apply the change request at MPT’s 40th Street Commercial office, Sule TRA, Ahlone TRA and Insein TRA.
  • The Mobile customers who are in region to visit and apply the change request at the nearest MPT’s regional Commercial offices.
  • The PSTN customers who are in YGN city to visit and apply the change request at MPT’s 40th Street Commercial office.


Where are MPT’s commercial office and TRA office address in YGN City?

40th Street Commercial Office, Kyauktada Tsp, YGN. Contact numbers are 01252322, 01254254.

Sule TRA: No.465/469, Corner of Bozunpat St & Maharbandoola Rd, Pabedan Township

Ahlone TRA: No.189, Under Kyimyindine Road x Forest Road, Ahlone Township

Insein TRA: No.2, Hlaing Myint Road, East of Ywama, Inn Sein Township

When can apply to change from Postpaid to Prepaid?

Monday to Friday (except Public Holidays)

Office Hour: 9:30 AM to 2:00 PM

What documents is needed for changing Postpaid to Prepaid?

1: NRC card copy

2: Owner book/Agreement original

3: Power of Attorney, NRC card of original owner (if the person applies on behalf of real one.)

Do we need to pay any charges?

Prerequisite payments from customers before migration Postpaid to Prepaid

  1. All Outstanding invoices
  2. Advance payment to cover upcoming invoices
    • Totally 3 times of previous month’s bill; if customer apply & make all payments between 1st to 6th of the month
    • Totally 2 times of previous month’s bill; if customer apply & make all payments between 7th to the end of the month

How long will take to change from Postpaid to Prepaid

After completing the application and payment process, MPT will complete the request within one working day.

What is the process if there is a remaining balance in the Postpaid account after settling the invoice amount in the next month.

After Postpaid to Prepaid changing complete, MPT will manage customers’ Prepaid balance i.e. we will deduct Prepaid’s balance in case the advance payment customer paid with appication form cannot cover the pending bill. In case there is remaning amount from the advance payment after the pending invoice settled, MPT wiill transfer the remaining amount into Prepaid balance for that customer. MPT will send SMS to notify customers before any adjustment on each Prepaid balance due to migration from Postpaid to Prepaid.

Frequently Asked Questions

1. What is change from Postpaid to Prepaid Service?

It is the payment method change from Postpaid (issue invoice after usage month) to Prepaid (Top up).

2.Where/How can we apply to change from Postpaid to Prepaid?

Starting from 1st Nov 2019,

  • The Mobile customers who are in YGN city to visit and apply the change request at the 40th Street Commercial office, Sule TRA, Ahlone TRA and Insein TRA.
  • The Mobile customers who are in region to visit and apply the change request at the nearest regional Commercial offices.
  • The PSTN customers who are in YGN city to visit and apply the change request at the 40th Street Commercial office.

3. Where is the commercial office and TRA office address in YGN City?

40th Street Commercial Office, Kyauktada Tsp, YGN. Contact numbers are 01252322, 01254254.

Sule TRA: No.465/469, Corner of Bozunpat St & Maharbandoola Rd, Pabedan Township

Ahlone TRA: No.189, Under Kyimyindine Road x Forest Road, Ahlone Township

Insein TRA: No.2, Hlaing Myint Road, East of Ywama, Inn Sein Township

4.When can we apply to change from Postpaid to Prepaid?

Monday to Friday (except Public Holidays)

Office Hour: 9:30 AM to 2:00 PM

5.What documents is needed for changing Postpaid to Prepaid?

Attachment 1: NRC card copy

Attachment 2: Owner book/Agreement original

Attachment 3: Power of Attorney, NRC card of original owner

(if the person applies on behalf of real one.)

6.Do we need to pay any charges?

Prerequisite payments from customers before migration Postpaid to Prepaid

  1. All Outstanding invoices
  2. Advance payment to cover upcoming invoices
    • Totally 3 times of previous month’s bill; if customer apply & make all payments between 1st to 6th of the month
    • Totally 2 times of previous month’s bill; if customer apply & make all payments between 7th to the end of the month

7.How long will take to change from Postpaid to Prepaid?

After completing the application and payment process, MPT will complete the request within one working day.

8.What is the process if we have remaining balance in Postpaid account after settle the invoice amount in the next month?

After Postpaid to Prepaid changing complete, MPT will manage customers’ Prepaid balance i.e. we will deduct Prepaid’s balance in case the paid advance payment cannot cover the pending bill. In case there is remaning amount from the advance payment after the pending invoice settled, we wiill transfer the remaining amount into Prepaid balance for that customer.