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Frequently Asked Questions

Night Safety Pack

1. What are Night Safety Data Packs and how can I buy those packs?

Night Safety Data Packs are the special data packages which can be used for standard data between 11PM (23:00:00) and 7AM (6:59:59).Night Safety Data Packs are as follow:

Price(Incl.Tax)ChannelData Volume(MB)Speed ControlValidityDirect USSD
199KsUSSD80 MBNormal Speed1 day*233*1#
499Ks220 MB3 days*233*2#
799Ks360 MB7 days*233*3#
199Ks80 MBMax1.5Mbps1 day*233*4#
499Ks220 MB3 days*233*5#
799Ks360 MB7 days*233*6#
199KsMPT4U83 MBNormal Speed1 dayNone
499Ks225 MB3 days
799Ks365 MB7 days
199Ks83 MBMax 1.5Mbps1 day
499Ks225 MB3 days
799Ks365 MB7 days

If user has active Night Safety Data Pack with 1.5 Mbps speed throttling and use Data between 11PM to 7AM, it will be deducted from Night Safety Data Quota & Speed Throttling will be applied.

If user want to use Night Safety Data Pack with 1.5 Mbps speed throttling, please use

*233*4# (199Ks/100MB/1day with 1.5Mbps speed throttling) for 1 Day,

*233*5# (499Ks/255MB/3days with 1.5Mbps speed throttling) for 3 Days, and

*233*6# (799Ks/415MB/7days with 1.5Mbps speed throttling) for 7 Days.

 

 

2. Are the prices tax inclusive?

Yes, pack prices include 15% commercial tax.

3. Who can subscribe Night Safety Data Packs?

GSM/WCDMA users (Postpaid and Prepaid Swe Thahar/ Shal Pyaw/ Shwe Zagar) can subscribe Data Packs. CDMA, Base Tariff users and non-active users are not eligible to subscribe.

4. How can I check Night Safety Data Packs balance?

Users can check their Night Safety Data Packs by dialing *224#.

5. How many Night Safety Data Packs can I subscribe?

Multi-subscription is allowed, and the data quota and validity of Data allowances will be merged
within the package validity period.

6. What is the validity of Night Safety Data Packs?

Validity of package is depending on each ones (1 day, 3 days or 7 days), and Night Safety Data pack does not provide Data carry over function.

7. If I subscribe both Night Safety Data packs with “speed throttling” and without “speed throttling”, How to be handled “speed throttling”?

In case customer purchases mix of Night Safety Data packs with “speed throttling” and without “speed throttling”, speed throttling function will be applied as Latest purchased pack condition.

For example, if customer buy Night safety data pack without “speed throttling” and after that, customer buy again Night safety data pack with “speed throttling”, it will be merged data quota and extended to the longest validity with speed “speed throttling” condition.

8. If customer purchase again different validity period and data quota package before consuming current package that was with different validity period and data quota, how will merge the data quota and validity?

>>Within the validity period, current remaining data quota will be merged with new data quota.

>>Validity period will be extend the longest validity.

For example; If Customer purchase again 1 day Night Safety Pack 83 MB/199Ks at 6 AM before consuming 3 days Night Safety Data Pack (remaining 75 MB & one hour left for finishing the pack), Data quota will merge (83+75) MB = 158 MB and validity will be 1 day as longer validity (1 hour remaining  for old pack < 1 day(24 hours) for new purchasing pack).

9. How about the purchasing life cycle for Night Safety Data Pack?

This is based on 24 hours life cycle. >>For example; If customer purchase the one day package at 7 am today, package validity is till 6:59:59 AM next day even package can use from 11:00 PM to 7 AM.
>>For example; If customer purchase the one day package at 11 am today, package validity is till 10:59:59: AM next day, even package can use from 11:00 PM to 7 AM.
>>For example; If customer purchase the one day package at 6am today, package validity is till 5:59:59 AM next day, even package can use from 11:00 PM to 7 AM.

10. If I have active Night Safety Data Pack (with 1.5 Mbps speed throttling) but this data quota is fully consumed, How will data consumption and data throttling function be handled?

It will be deducted from other active Data Pack or main balance without 1.5 Mbps speed throttling. If you would like to continue to use 1.5 Mbps speed throttling function, you must purchase Night Safety Data Pack with 1.5 Mbps speed throttling again.

11. Can I gift Night Safety Data Packs to others?

You can gift Night Safety Data Packs to others. Dial *233# or *106*5#, choose Night Safety Data Packs you want to share and choose option 2.’Gift’, enter mobile number you want to.

12. What is the promotion period?

The promotion period is from 22nd January 2022 to until further notice.

Night Time Pack

1. What are Night Time Data Packs and how can I buy?

Night Time Data Packs is the types of internet packages which can be used standard data from 11PM to 7AM daily.

Price (Tax Incl)VolumeValidityDirect USSD
169Ks60MB1*237*1#
899Ks370MB7*237*2#
3499Ks1500MB30*237*3#

2. Who can subscribe Night Time Data Pack?

MPT GSM/WCDMA (Swe, Shal, Shwe) Prepaid/postpaid users can subscribe Night Time Data Pack.

3. How many Night Time Data Pack can I subscribe?

Multi-subscription is allowed, and validity of data allowances will not be merged.

4. Is price inclusive Tax?

Yes, the price is Tax inclusive.

5. What is the promotion period?

The promotion period is from 22nd January 2022 to until further notice.

Causal Pack Promo

1. What is Causal pack promo ?

Causal pack promo is the types of using internet packages that can be used for Data.

2. How many Causal pack promo does MPT offer?

MPT offers [3] types of Causal pack promo are as follow:

Price (Tax Incl)VolumeValidityDirect USSDUSSD
199Ks75MB2 Days*3001#*3333#
949Ks400MB7 Days*3002#
2,699Ks1200MB30 Days*3003#

3. Who can buy Causal pack promo?

Causal pack promo packages are available for MPT GSM/WCDMA Shwe Zagar, Swe Thahar and Shal Pyaw users only (Prepaid/Postpaid).

4. I bought one Causal pack promo. Then, I bought another Causal pack promo before the previous social pack promo expired. Are the validity and data volume of these two packs merge? What will it happen?

The validity and data allowances of these two packs will not merged. Each pack will be expired with its validity and amount.

5. How many Causal pack promo can I subscribe?

Multi subscription is allowed.

6. What is the priority, if I buy Daily Data Pack /Causal pack promo and Data Carry Pack?

It will be consumed according to below priority:

  • Daily Data Pack
  • Causal pack promo
  • Data Carry Pack (Data Carry Plus)

Daily Data Pack

1. What are Daily Data Packs and how can I buy?

Daily Data Pack is the type of data pack which can be used for data.

Price (Tax Incl)VolumeValidityDirect USSD
299Ks80MB1 Day*2001#

2. Who can subscribe Daily Data Pack?

MPT GSM/WCDMA (Swe, Shal, Shwe) users can subscribe Daily Data Pack.

3. How many daily data pack can I subscribe?

Multi-subscription is allowed.

4. Is price inclusive Tax?

Yes, the price is Tax inclusive.

Htaw B x 7 Times

1) What is 7X Htaw B?

To show gratitude of MPT loyal customers who are supporting MPT and KSGM for the 7th year in a row, MPT launches 7X Htaw B promotion. Customers can enlarge their main balance 7 times and enjoy 7X Htaw B Balance flexibility with special rates.

DataMPT-MPT VoiceMPT-MPT SMS
14.6 Ks/MB44.4 Ks/min20 Ks/SMS

You can enjoy as per below denomination:

Detail7X Htaw B Validity
1,111Ks Main Balance = 7,777Ks 7X Htaw B Balance15 Days
2,222Ks Main Balance = 15,554Ks 7X Htaw B Balance30 Days
5,555Ks Main Balance = 38,885Ks 7X Htaw B Balance60 Days

2) Who can buy 7X Htaw B Balance?

All MPT prepaid customers in Swe Thahar, Shal Pyaw and Shwe Zagar plan can buy 7X Htaw B Balance.

3) How can I buy 7X Htaw B balance?

You have multiple options as follows;

7X Htaw B Balance7X Htaw B ValiditySubscriptionBalance Check
SMSDirect USSDCommon USSD
1,111 Ks Main Balance = 7,777 Ks 7X Htaw B Balance15 daysSend 1111 to 1332*7001#*700#*224#
2,222 Ks Main Balance = 15,554 Ks 7X Htaw B Balance30 daysSend 2222 to 1332*7002#
5,555 Ks Main Balance = 38,885 Ks 7X Htaw B Balance60 daysSend 5555 to 1332*7005#

4) For which services 7X Htaw B balance is used for?

7X Htaw B balance is used flexibility for MPT-MPT Voice & SMS and also for Pay As You Go data with special rates.

5) What are the charging rates?

Pay As You Go Data will get charged at 14.6 Ks/MB with 200KB rounding on 7X Htaw B balance.

MPT-MPT Voice will get charged at 44.4 Ks/min with 20sec charging on 7X Htaw B balance.

MPT-MPT SMS will get charged at 20 Ks/SMS on 7X Htaw B balance.

(All rates are tax inclusive)

6) I exchanged the balance. I expected that my balance will increase. But my balance has just deducted. Why?

Your main balance was enlarged to 7X Htaw B balance. While you are using on-net call, on-net SMS or Pay As You Go data, your 7X Htaw B balance will be deducted first.

7) What will happen if I make Off-net Call (or) send off-net SMS (or) buy packages and other VAS while I have active 7X Htaw B Balance?

It will be charged according to user’s existing Price Plan and deducted from main balance.

8) What will happen if my 7X Htaw B Balance ends up?

  • It will go as normal charging rate (according to users’ Price Plan) and will be deducted from main Balance or Package if users have.
  • Please keep on buying 7X Htaw B so that you can always enjoy with affordable rates.

9) How many Minutes or SMS or MB can I use with my 7X Htaw B balance?

With 7,777 Ks 7X Htaw B Balance (converted from 1,111 Ks main balance)

  • up to 532 MB of data (or)
  • up to 175 minutes MPT to MPT call (or)
  • up to 388 MPT-MPT SMS

The balance can be used flexibly for Data, On-net calls/ SMS. For example,

455MB Data + 20mins MPT-MPT call + 12 SMS = 7,777Ks

10) If I have active both 5X Htaw B and 7X Htaw B balances, which pack will be charged first?

5X Htaw B balance will be charged first.

11) I got (1) chance to play in Hti Tine Htaw (Htaw B Hti Pauk) game when I buy 5X Htaw B. Will I get (1) chance if I buy 7X Htaw B too?

Yes. You can enjoy up to 100 times of Htaw B balance through “Htaw B Hti Pauk chance” by buying any Htaw B pack in any channel. Htaw B balance through “Htaw B Hti Pauk (Hti Tine Htaw)” can be used with special rates of Data 10.7Ks/MB, MPT-MPT calls 32.5Ks/min, MPT-MPT SMS 20Ks.

12) Can I convert balance all the time/ or only one time?

As many times as you want within promotion period. The Balance will be merged and validity will be updated to longest period.

13) Can I buy data packs/voice packs with 7X Htaw B Balance?

7X Htaw B Balance cannot be used to buy for data packs, voice packs and other packages.

14) Can I transfer 7X Htaw B Balance to other users?

No, 7X Htaw B Balance is non-transferable & non-refundable.

15) Can I gift 7X Htaw B to others?

You can gift 7X Htaw B to others. Just through via MPT4U (or) dial *700#, choose pack you want to share and choose option 2.’Gift’, enter mobile number you want to.

Htaw B 5X

1.What is Htaw B ?

Htaw B is a promotion that MPT customers can convert their main balance 5 times and enjoy Htaw B Balance with MPT-MPT Voice @32.5Ks, Data @10.7Ks and [email protected]

You can enjoy as per below denomination:

DetailHtaw B Validity
1,000 Main Balance = 5,000 Ks Htaw B  Balance15 Days
2,000 Main Balance = 10,000 Ks Htaw B  Balance30 Days
5,000 Main Balance = 25,000 Ks Htaw B Balance60 Days

2. Who can buy Htaw B Balance?

All MPT prepaid customers in Swe Thahar, Shal Pyaw and Shwe Zagar plan can buy  Htaw B Balance.

3. How can I buy my Htaw B balance?

  • You have multiple options, either USSD, SMS or you can do it via MPT 4U app
  • Dial *500# to choose the amount of balance you want to multiply 5 times or Dial *5001# to convert 1000 Ks to 5000 Ks, *5002# to convert 2000 Ks to 10000 Ks or *5005# to convert 5000 Ks into 25000 Ks.

  • You can also use SMS channel as per above table.
  • And also go to MPT 4U all, select pack purchase and just select the Htaw B product you want to purchase.

4. How long will I keep my Htaw B balance?

  • If you exchange 1000 Ks, you will get 5000 Ks for 15 days
  • If you exchange 2000 Ks, you will get 10000 Ks for 30 days
  • If you exchange 5000 Ks, you will get 25000 Ks for 60 days
  • You don’t lose you  Htaw B balance if you keep exchanging balance, you can extend the validity for as long as you want, as long as you can keep exchanging balance.

5. For which services my Htaw B balance is available for?

  •  Htaw B balance is available for on net Voice and SMS and also for PAYG data.

6. What are the charging rates?

  • MPT-MPT Voice will get charged at 32.5 Ks /min with 20sec charging on your Htaw B balance
  • MPT-MPT SMS will get charged at 20 Ks/SMS on your Htaw B balance
  • PAYG Data will get charged at 10.7 Ks/MB with 200KB rounding on your Htaw B balance (All rates are tax inclusive)

7. I exchanged the balance. I expected that my balance will increase. But my balance has just deducted. Why?

  • Your main balance was exchanged to  Htaw B balance. You can check your remaining New Htaw B balance by dialing *224#. While you are using on-net call, on-net SMS, or PAYG data, your New Htaw B balance will be deducted first.

8. What will happen if I make Off-net Call(or) send off-net SMS (or) buy packages and other VAS while I have active Htaw B Balance?

  • It will be charged according to user’s existing Price Plan and deducted from main balance.

9. What will happen if my Htaw B Balance ends up?

  • It will goes as normal charging rate (according to users’ Price Plan) and will be deducted from main Balance or Package if users have.
  • Please keep on buying  Htaw B so that you can always enjoy with affordable rate.

10. How many Minutes or SMS or MB can I use with my Htaw B balance?

  • With 5000Ks Htaw B Balance (converted from 1000Ks main balance)
    • up to 153 minutes MPT to MPT call (or)
    • up to 467 MB of data (or)
    • up to 250 MPT-MPT SMS

The balance can be used flexibly for MPT to MPT call, SMS and Data. For example, 22 min MPT-MPT call + 400 MB Data = 5000Ks Htaw B Balance.

11. What is the priority, if I have Data Carry Combo Pack/Social Pack/ Night Time Data Pack and have Htaw B Balance, which one gets consumed first?

  • It will be consumed according to below priority:-
  • Casual Pack Promo
  • Night Time Data Pack
  • Htaw B Balance
  • Data Carry Plus Pack

12. What is the priority, if I have A Kyite Pyaw Voice Pack/Daily Voice Pack/3Days Voice Pack and have Htaw B Balance, which one gets consumed first?

  • It will be consumed according to below priority
    • Daily Voice Pack
    • 3 Days Voice Pack
    • New Htaw B Balance
    • A Kyite Pyaw Voice Pack

13. Will I get Htaw B Hti Pauk (Hti Tine Htaw) chance if I buy Htaw B pack?

Yes. You can enjoy up to 100 times of Htaw B balance through “Htaw B Hti Pauk (Hti Tine Htaw) chance” by buying any Htaw B pack in any channel. Htaw B balance through “Htaw B Hti Pauk (Hti Tine Htaw)” can be used with special rates of Data 10.7Ks/MB, MPT-MPT calls 32.5Ks/min, MPT-MPT SMS 20Ks.

14. Can I convert balance all the time/ or only one time?

As many times as you want within promotion period.

15. Can I buy data packs/voice packs with New Htaw B Balance?

Htaw B Balance cannot be used for data pack, voice pack and other packages.

16. Can I transfer Htaw B Balance to other users?

  • No,  Htaw B Balance is non-transferable & non-refundable.

17. Can I gift Htaw B to others?

  • You can gift  Htaw B to others. Dial *500# or *106*4#, choose  Htaw B you want to share and choose option 2.’Gift’, enter mobile number you want to.

Data Carry Plus

1. What are Regular Data Carry Plus?

Regular Data Carry Plus are the special data packages which can be use the data with carryover function (Package quota)– 30 Days validity. Also, can win up to 1000GB Lucky data bonus for any data streaming.

Pack Price (Tax inclusive)All Data VolumeMain data
Validity
Lucky DataLucky data
Validity
Direct USSDBalance Check
Direct USSDSMSCommon USSD
699Ks250MB

30 Days
[All Data Quota can be carried over during one week after data pack expired]

Can win Up to 1000GB!
7 Days
*777*1#Send DC1 to 1332

*777#

*224#

799Ks350MB*777*2#Send DC10 to 1332
999Ks470MB*777*3#Send DC2 to 1332
1,299Ks615MB*777*4#Send DC3 to 1332
1,799Ks860MB*777*5#Send DC4 to 1332
2,699Ks1290MB*777*6#Send DC5 to 1332
4,499Ks2160MB*777*7#Send DC6 to 1332
8,999Ks4330MB*777*8#Send DC7 to 1332
17,999Ks8660 MB*777*9#Send DC8 to 1332
26,999Ks13030 MB*777*0#Send DC9 to 1332

2. Are the prices tax inclusive?

Yes, pack prices include 15% commercial tax for internet data.

3. Who can subscribe Regular Data Carry Plus Packs?

MPT GSM/WCDMA prepaid and postpaid users (Swe Thahar/ Shal Pyaw/ Shwe Zagar) can subscribe Data Packs. CDMA, Base Tariff users and non-active users are not eligible to subscribe.

4. I bought Regular Data Carry Packs with 1299Ks. I did not get free Night Facebook service. Why?

We would suspend Free Night Facebook from Data Carry Plus Packs while social media services suspended at the current situation. However, users can get up to 1000GB lucky bonus data for any Data carry plus packs purchase.

5. Can I get Hti Pauk Chance by purchasing any Regular Data Carry Plus Pack?

Yes. You can get 1 time to play Hti Pauk chance in MPT4U and win data prizes by purchasing of Data Carry Plus Packs through any channels.

6. What will happen when I buy Regular Data Carry Plus pack on Friday?

You can enjoy up to 1000GB lucky bonus data instead of Happy Friday extra data (MBs) for any pack purchase on Friday.

7. How can I use lucky data?

You can use lucky data for All Data with 7 days validity.

8. How can I check Regular Data Carry Plus Packs balance?

Users can check their Data Carry Plus Packs & Data Bonus, Validity by dialing *224#.

9. How many Regular Data Carry Plus Packs can I subscribe?

Multi-subscription is allowed, and the package data quota and validity of Data allowances will be merged. Validity and quota of lucky data will also be merged each other.

10. What is the validity of Regular Data Carry Plus Packs?

      Validity of package is 30 days and carry over period is 7 days. The package data quota and validity of Data allowances will be merged. Lucky data can be used for 7 days validity & data quota will also be merged.

11. What happens to my unused data during carry over period?

During carry over period (after the period of data pack expired- 7 Days), users will not be able to use their remaining package data allowance. Unused package data will be added to new pack if users purchased new Data Carry Plus Pack within carry over period. Validity and quota of lucky data will also be merged.

12. Can I gift Regular Data Carry Plus packs to others?

You can gift Regular Data Carry Plus packs to others. MPT4U App or Dial *777# or *106*2#, choose packs you want to share and choose option 2.’Gift’, enter mobile number you want to.

All in One HtawB 10X - Regular

1. What is All in one Htaw B 10X?

Customers can enlarge their main balance 10 times that can be used flexibly for Data, Any local mobile phone calls, Any-net SMS with special HtawB 10 X rates and also enjoy Unlimited MPT-MPT SMS during the pack validity period.

Data21.9 Ks per MB
Any-net Voice132 Ks per minute
Any-net SMS66 Ks per SMS
MPT-MPT SMS0Ks (Unlimited)

You can enjoy as per below denomination:

Detail10X Htaw B Validity
3,000Ks Main Balance = 30,000Ks 10X Htaw B Balance

15 Days

5,000Ks Main Balance = 50,000Ks 10X Htaw B Balance30 Days
10,000Ks Main Balance = 100,000Ks 10X Htaw B Balance90 Days

2. Who can buy 10X Htaw B Balance?

All MPT prepaid customers in Swe Thahar,Shal Pyaw and Shwe Zagar plan can buy 10X Htaw B Balance.

3. How can I buy 10X Htaw B balance?

You have multiple options as per following

10x Htaw B balance10X Htaw B ValiditySubscriptionBalance Check
SMSDirect USSDCommon USSDOthers
3,000Ks Main Balance = 30,000Ks 10X Htaw B Balance15DaysSend 30000 to 1332*5010*1*1#*5010#

USSD Menu (*106#), MPT4U App, MPT Pay App, Web SC, DMS, CRM, SDP channels

*224#
5,000Ks Main Balance = 50,000Ks 10X Htaw B Balance30DaysSend 50000 to 1332*5010*2*1#
10,000Ks Main Balance = 100,000Ks 10X Htaw B Balance90DaysSend 100000 to 1332*5010*3*1#

4. For which services 10X Htaw B balance is used for?

10X Htaw B balance is used flexibility for Any-net Voice, Any-net SMS & also for Pay As You Go data with special rates. Users can send Unlimited MPT-MPT SMS at ZERO Cost

5. What are the charging rates?

Pay As You Go Data will get charged at 21.9 Ks/MB with 1MB rounding on 10X Htaw B balance.

Any local mobile phone call will get charged at 132 Ks/min with 30sec charging on 10X Htaw B balance.

Any net SMS will get charged at 66 Ks/SMS on 10X Htaw B balance.

Free Unlimited MPT-MPT SMS can be enjoyed

(All rates are tax inclusive).

6. I exchanged the balance. I expected that my balance will increase. But my balance has just deducted. Why?

Your main balance was enlarged to 10X Htaw B balance. While you are using Any-net call, Any-net SMS or Pay As You Go data, your 10X Htaw B balance will be deducted first. If active 10X Htaw B Balance users make purchasing package & other services, it will be charged from according to user’s existing Tariff Price Plan and deducted from main balance.

7.What will happen if my 10X Htaw B Balance ends up?

It will go as normal charging rate (according to users’ Price Plan) and will be deducted from main Balance or Package if users have.
Please keep on buying 10X Htaw B so that you can always enjoy with affordable rates.

8. If I have active 5X Htaw B, 7X Htaw B, 10X balances, which pack will be charged first for data & MPT-MPT call?

5X Htaw B balance will be charged first. Then follow by 7X & 10X balance.

9. How many Minutes or SMS or MB can I use with my 10X Htaw B balance?

With 30,000 Ks 10X Htaw B Balance (converted from 3,000 Ks main balance)

  • up to 1369 MB of data (or)
  • up to 227 minutes MPT to Any-net call (or)
  • up to 454 Any-net SMS
  • Unlimited MPT-MPT SMS

The balance can be used flexibly for Data, Any-net calls, Any-net SMS & Unlimited On-net SMS. For example,

1GB Data + 45mins Any-net call + 24 Any-net SMS + Unlimited On-net SMS = 30,000Ks.

10. I got (1) chance to play in Hti Tine Htaw (Htaw B Hti Pauk) game when I buy 5X Htaw B. Will I get (1) chance if I buy 10X Htaw B too?

Yes. You can win up to 100 times of Htaw B balance through “Htaw B Hti Pauk chance” by buying any Regular Htaw B pack in any channel. Htaw B balance through “Htaw B Hti Pauk (Hti Tine Htaw)” can be used with special rates of Data 10.7Ks/MB, MPT-MPT calls 32.5Ks/min, MPT-MPT SMS 20Ks.

11. Can I convert balance all the time/ or only one time?

As many times as you want within promotion period. The Balance will be merged, and validity will be updated to longest period.

12. Can I buy data packs/voice packs with 10X Htaw B Balance?

No, 10X Htaw B Balance cannot be used to buy for data packs, voice packs and other packages.

13. Can I transfer 10X Htaw B Balance to other users?

No, 10X Htaw B Balance is non-transferable & non-refundable.

14. Does carry over function include or not?

No, carry over function is not included. Cannot carry remaining balance after pack expiry.

15. Can I gift 10X Htaw B to others?

Yes, you can gift 10X Htaw B to others. Just through via MPT4U (or) dial *5010#, choose pack you want to share and choose option 2.’Gift’, enter mobile number you want to.