MPT Myanmar | Moving Myanmar Forward International Roaming FAQs en - MPT Myanmar | Moving Myanmar Forward
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International Roaming

1. Can I use my phone when I am abroad?

Yes, you can use your MPT SIM card to receive calls, send or receive SMS while being abroad. For GSM/WCDMA prepaid users, to use international roaming overseas, no subscription needed. Charges applied when using your phone from overseas countries are different from usual charges.

2. What are the tariffs for outbound roaming and in which countries can I use MPT SIM card for roaming?

Our Roaming and International calls webpage can provide you with the tariffs information available countries. http://mpt.com.mm/mm/home-mm/mobile-services-mm/roaming-international-calls-mm/

3. Do I need to pay if no one answers my call and reached to voice mail or answering machine?

Yes, you have to pay for the total duration of the call if the call goes into voice mail or answering machine.

4. What services will be available to me while roaming?

The services vary between countries and also between operators inside a given country. Please refer to our List of Operators for available services at http://mpt.com.mm/wp-content/uploads/2016/08/Outbound-Roaming-Operator-List-Eng.pdf

5. How can I top up when roaming?

Please ask a friend or a family member in Myanmar can carry out top up for you via CB BANK top up services or credit transfer/ top up transfer. For using MPT’s roaming services in a foreign country, it is recommended to carry at least 20,000 kyats in your balance.

6. What are the tariffs for data roaming and in which countries can I use MPT SIM card for roaming?

Our Roaming and International calls webpage can provide you with the tariffs information available countries.  http://mpt.com.mm/mm/home-mm/mobile-services-mm/roaming-international-mm/

7. Is payment required for incoming calls and SMS when roaming in other countries?

You will be charged for the incoming call but not charged for incoming SMS. However, we would charge if you send SMS while roaming.

8. How do I call mobile phones while roaming?

You need to dial [International call prefix] OR [+] [country code] [mobile number without zero at front].  Example: Myanmar mobile number, (00 or +) (95) (Mobile number without zero at front). Singapore mobile number, (00 or +) (65) (Mobile number without zero at front).

9. Do I need to subscribe/activate International Roaming Service on my MPT Prepaid and Postpaid SIM cards?

Yes, Prepaid SIM users need to opt-in to International roaming services by sending SMS <RMV ON> to 1332. Post Paid Customers need to request through MPT brand shops. Corporate Postpaid Customers can contact the account manager.

10.What is Data Roaming Service?

Data roaming service allows you to use your mobile phone on another country’s mobile operator network. Data roaming allows you to stay online and use the internet and apps requiring internet connection using the MPT network while visiting other countries. Customers will be charged by MPT for this service.

11. Do I need to subscribe/active International Roaming Service on my MPT Prepaid and Postpaid SIM cards?

Yes, Prepaid SIM users need to opt-in to International data roaming services by sending SMS <RMDON> to 1332. To close data roaming services, send SMS <RMDOFF> to 1332. Post Paid Customers need to request through MPT brand shops. Corporate Postpaid Customers can contact the account manager.