1. What is MPT Club and Why should I join MPT Club?
It’s reward program for all MPT user. It makes your MPT experience better than ever. If you are MPT user, you can join MPT Club and get discount or special gift from MPT and MPT Club partners. You don’t need to pay for MPT Club. Just get it!
2. Who are the eligible customers to the MPT Club program?
MPT Club is for all MPT users who are active; prepaid customers, postpaid customers, GSM, WCDMA and CDMA.
3. How can I register to the MPT Club program?
4. Do I need to pay any additional cost to subscribe MPT Club?
No, it is free subscription
5. Are there any changes will happen in tariff and packages, if I subscribe to MPT Club?
No, other than getting additional rewards, there is no change if you subscribed to MPT Club.
6. Who are MPT Club Partners?
7. How can I collect MPT Points from MPT?
There are 2 ways to collect MPT Points.
- MPT points will be added to customers’ wallet daily with the relevant points calculation based on the usage of MPT mobile services. Subscribers will get points based on their member levels and the previous day usage. Usage means that the amount of money which customer spend for making all transactions from main phone bill wallet. It includes Pay as you go, Packages, Service subscription fees (SDP, IDD, roaming service and VAS service).
- MPT partner shops will provide the points upon the usage at their shops.
8. How can I collect MPT Points from Partner?
MPT partner shop will provide the points upon the usage at their shop. Customer can get MPT Points as per below step.
- After payment system is done customer will get automatically with system process and customer can check the point balance via send SMS “BAL” to 345.
9. What is my redemption journey for MPT Services? What do I need to do to redeem MPT Services?
You can dial *345*3*1# and choose to redeem.
But please note that you must have enough to points to redeem.
10. What is my redemption journey with MPT partners? Do I need to show my account to redeem or something else?
You can dial *345*3*2# and choose to redeem MPT partners’ coupons. But please note that you must have enough to points to redeem.
If you choose (decide to redeem) relevant products, you will receive Voucher or order Code via SMS. You can check redemption product from MPT4U app.
You only need to show your voucher or order code at the MPT Partners’ shops to redeem.
Please note that after your redeem you can’t cancel back.
11. In my regions (in my area), there is no MPT partner. What should I do?
Please use MPT service more and accumulate MPT points. MPT will expand the MPT Partners at your area too.
12. Can I use my MPT Points which I received from MPT partners – to redeem MPT service? Reversely, Can I use my MPT Points which I received from MPT – to redeem MPT partners’ services? Is there any restriction?
No restriction at all. You can use every MPT Points to redeem not only MPT services but also any MPT partner’s service.
13. What is the validity of MPT Point I have?
365 Days from your received date. You need to use your MPT Point within 365 days before expiry. There is no accumulation, first received point will expire first.
14. Why I didn’t receive notification SMS?
Point is accumulated base on every usage from main phone bill wallet and customer will start getting notification SMS from 1 point collecting.