MPT Myanmar | Moving Myanmar Forward MPT U-Life - MPT Myanmar | Moving Myanmar Forward
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MPT U-Life is digital insurance service exclusively designed for MPT SIM users which offers the ZIWAKA health insurance policy and Thet Taw Saunt personal accident insurance policy, customer can buy the products with MPT extera benefits.

ZIWAKA - Health Insurance

Is to cover for hospitalization due to diseases such as COVID-19 and death, customers can cover with yearly premium rate starts from 5,600 MMK 

Contact For ZIWAKA

For More Info dial our hotlines: 09 400 083 003  09 400 083 004

* In every Monday to Friday* ( 9:00 AM to 5:00 PM)  

ZIWAKA offers special online support to explain Health insurance as you want.

    Thet Taw Saunt - Personal Accident Insurance

    Is to cover for personal accident includes death due to accident,injury and not able to work, customers can cover with 3 policies term starts from 1,250 MMK 

    Contact for THET TAW SAUNT

    For More Info dial our hotline: 09 777 100 555

    *In every Monday to Friday* (9:00 AM to 5:00 PM)

    THET TAW SAUNT offers special online support to explain personal accident insurance as you want.

      About U-Life

      What is U-Life?

      U-Life is digital insurance service exclusively designed for MPT customers.

      Why U-Life?

      Protect your life by various type of digital insurance with triple features.

      Our Values

      Apply contactless

      No need to go outside! You can subscribe U-Life with only your smart phone.

      Cashless Payment

      MPT mobile balance & MPT Pay are available!

      Get MPT Benefits!

      You can get benefit like as point, cash back and more based on promotion!

      Our Services

      ZIWAKA – Health Insurance

      Is to cover for hospitalization due to diseases such as COVID-19 and death, customers can cover with yearly premium rate starts from 5,600 MMK

      Contact For ZIWAKA

      For More Info dial
      our hotlines:
      09 400 083 003
      09 400 083 004

      * In every Monday to Friday*
      ( 9:00 AM to 5:00 PM)

      ZIWAKA offers special online support to explain Health insurance as you want.

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        THET TAW SAUNT- Personal Accident Insurance

        Is to cover for personal accident includes death due to accident, injury and not able to work, customers can cover with (3) policies term starts from 1,250 MMK.

        Contact for THET TAW SAUNT

        For More Info dial
        our hotline:
        09 777 100 555

        *In every Monday to Friday*
        (9:00 AM to 5:00 PM)

        THET TAW SAUNT offers special online support to explain personal accident insurance as you want.

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          Current Promotion!

          No Promotion Now!

          Dial our customer care hotline "106" for immediate assistance.

          MPT Customers: Dail 106
          Non MPT Customers: 01-2399106

          “Available at 07:00 to 23:00 every day within COVID-19 period”

          Service FAQs

          (Q) Who are eligible for this product?
          (A) All the MPT SIM Card users are eligible for this product.

          (Q) I have received the Digital Insurance information SMS, how about this?
          (A) It is a notification SMS to our MPT users that to introduce U-Life Service for personal accident and health insurance which cover COVID19 and accidents expense.

          (Q) How many products can we get?
          (A) There have two products,
          1. Health Insurance (Zi Wa Ka) and
          2. Personal Accident Insurance (Thet Taw Saunt)

          (Q) What will be the different of these two products?
          (A) Health insurance is to cover for COVID-19 diseases and hospitalization related with diseases and accident, Personal Accident Insurance is to cover only for accidents matters such that hospitalization related with accidents and unable to work due to accident. For more details you can inquired with related insurance company hotlines.

          (Q) If we buy this product through with MPT U-Life Service, what kind of benefits can we get as MPT users?
          (A)By utilizing U-Life Service, the customer can get not only insurance coverages from product also can obtain attractive MPT benefits that we support in each promotion.

          (Q) How can I see the product detail?
          (A) Please click more info to see details about product price, coverages and terms.

          (Q) How can I buy the product?
          (A) Through MPT platform customer can choose required product and click “Apply Now” for each product purchase.

          (Q) How can we pay?
          (A) Customer can choose two payment methods as MPT Pay and MPT mobile balance payment. Pleas be noted to maintain enough balance to buy the insurance certificate.

          Promotion FAQs

          (Q)What is the promotion period?
          (A)From 19th November,2020 to 18th December,2020.

          (Q)Who can join this promotion?
          (A)All MPT SIM users can join this promotion.

          (Q)Who is eligible for this promotion?
          (A)Customers who purchase our insurance package via provided link of MPT landing page and make payment with mobile phone balance or MPT money from 19th November, 2020 to 18th December, 2020 will be eligible for this promotion.

          (Q)What will be the rewards?
          (A)1) (5%) MPT Money bonus based on purchased amount of insurance service and
          2) Data bonus based on based on MPT Club rank as below:
          2.1) 1000 MB data bonus with (7) days validity for Diamond and Platinum level
          2.2) 500 MB data bonus with (7) days validity for Members level

          (Q)I am MPT Club member level when I purchased insurance service and I become Platinum level at the end of promotion period. So, with which level can I receive data bonus?
          (A)The bonus amount will be decided based on your MPT Club rank as of your payment day.

          (Q)How many kinds of insurance can we purchase?
          (A)You can purchase two kinds of insurance called “Ziwaka” Health Insurance and “Thet Taw Saunt” Personal Accident Insurance.

          (Q)Where can I buy this product?
          (A)You can buy this product via provided link of MPT landing page in SMS/MPT 4U, FB post and website of MPT &amp; MPT Money that we announced.

          (Q)What do I need to do when I clicked to link/SMS/MPT 4U?
          (A)You need to turn on your data or Wifi.

          (Q)I purchased insurance service but I am not MPT Money user, what can I do?
          (A)Register MPT Money to enjoy 5% e-money bonus for purchasing insurance service.

          (Q)I made payment with MPT Money with non-MPT SIM, can I enjoy (5%) e-money bonus?
          (A)No. You can’t. You need to register MPT Money with MPT SIM which you request OTP code to purchase insurance service.

          (Q)I entered MPT U-Life Page with MPT SIM and made payment with another mobile number.Which phone number will receive promotion rewards?
          (A)MPT will deliver promotion rewards to MPT mobile number which you request OTP code.

          (Q)How can I make payment with MPT Top up balance?
          (A)To make payment with mobile phone balance, please request for OTP and OTP code will be delivered to the phone number which will make payment. Then our system will deduct premium from mobile balance only after you input OTP code.

          (Q)”A” receives SMS from MPT and “B” doesn’t receive SMS from MPT. “A” customer shares SMS to “B” customer and can “B” join this promotion?
          (A)Yes, “B” can join this promotion if he is MPT SIM user or MPT Money user with non-MPT SIM.

          (Q)How can I check my data bonus?
          (A)You can check your data bonus in MPT 4U or by dialing *224#.

          (Q)How many days will data bonus be valid?
          (A)Data bonus will be valid for (7) days.

          (Q)Where can I check my benefit E-money?
          (A)You can check your benefit E-money in MPT money.

          (Q)Can I cash out (5%) e-money bonus?
          (A)Yes, you can. But you will have to pay 300 MMK as service fees.

          (Q)May I get (5%) discount when I purchased?
          (A)No, you may not get (5%) discount. You can only enjoy (5%) e-money cash back based on your total purchased amount.

          (Q)I registered MPT money on 23rd December, 2020, am I eligible to get the benefits?
          (A)Yes, you are.

          (Q) Can I enjoy data bonus if I don’t have MPT 4U?
          (A)Yes, you can enjoy data bonus if you don’t have MPT4U and check your data amount by dialing *224#.

          (Q)When can I enjoy the rewards?
          (A)MPT will deliver promotion rewards not later than 30th Dec, 2020 after promotion period.

          (Q)How can I know I have received the rewards?
          (A)We will notify you via SMS once rewards are successfully delivered.

          Service Terms and Conditions

          BY USING THE SERVICE, CUSTOMER ACKNOWLEDGES THAT HE/SHE HAS READ, UNDERSTOOD FULLY AND AGREES TO THE TERMS AND CONDITIONS OF THESE SPECIFIC TERMS, AS WELL AS MPT’S GENERAL TERMS AND BINDS HIMSELF/HERSELF TO ALL THE TERMS AND CONDITIONS THEREIN.
          <strong>1. Definitions and Interpretation</strong>

          1.1.These Specific Terms and Conditions (the “Specific Terms”) are to be read in conjunction with the latest version of MPT’s General Terms and Conditions stated at https://www.mpt.com.mm/en/general-terms-and-conditions/ (the “General Terms”) which shall form an integral part of these Specific Terms.

          1.2.If there is any conflict between the Specific Terms and the General Terms, the provisions of the Specific Terms will supersede the provisions of the General Terms only to the extent of the conflict.

          1.3.Capitalized terms contained herein but not specifically defined as follows shall have the same meaning as those set out in the General Terms:

          “DCB” is the acronym for Direct Carrier Billing. This is one of the modes whereby the Customer can pay for the Service.

          “Service” refers to MPT’s provision of: (a) the Platform wherein the Customer can purchase U-Life Insurance from the Third Party Insurer; and (b) and DCB services wherein MPT facilitates the Customer’s premium payments to the Third Party Insurer for the U-Life Insurance by collecting the payment directly from the Customer and then remitting it to the Third Party Insurer.

          “Platform” refers to MPT’s online platform.

          “U-Life Insurance” refers to insurance products that is sold by the Third-Party Insurer directly to the Customer.

          “Third Party Insurer” refers to GGI Nippon Life- Life Insurance or AYA SOMPO Insurance, as the case may be

          <strong>2.Direct Carrier Billing</strong>

          2.1.Should the Customer opt to pay the premiums to the Third-Party Insurer by DCB, MPT shall be responsible for the billing and collection of these premium payments. In this regard:

          2.1.1.MPT shall deduct the premium amount from the Customer’s account at such times and in such amounts as may be agreed upon between the Customer and the Third-Party Insurer in the relevant insurance contract.

          2.1.2.The transaction will not be processed if the Customer does not have enough top-up in his/her account.

          2.1.3.Billing disputes shall be handled by the Third-Party Insurer

          <strong>3.Customer’s Use of the Platform</strong>

          3.1.The Customer’s use of the Platform is subject to the following terms and conditions:

          3.1.1.The Customer’s use of the Platform is subject to MPT’s standard data charges.

          3.1.2.The Customer needs to have an active MPT SIM card in order to use the Service.

          3.1.3.Each Third-Party Insurer only offers one type of insurance product. If the Customer wishes to purchase more than one kind of insurance product, the Customer must separately purchase these insurance products from each Third-Party Insurer using the Platform.

          3.1.4.The Customer may purchase various insurance products offered by the Third-Party Insurer.

          3.1.5.MPT shall be entitled to disengage, shut down or disconnect the Customer’s access to the Platform based on justified reasons, including, without limitation, in the event MPT detects irregular traffic caused by the Customer’s access to the Platform. Further, upon MPT’s instruction, Customer shall cooperate accordingly and shall immediately investigate the cause of such disengagement, shutdown, disconnection, or such irregular traffic, and remedy the same at no cost to MPT.

          <strong>4.MPT’s relationship to the Third-Party Insurer and U-Life Insurance</strong>

          4.1.For the avoidance of doubt, each contract of insurance is a contract between the Third-Party Insurer and the Customer. MPT is not a party to nor is it liable for any insurance contract between Third Party Insurer and the Customer. MPT is not acting as an insurance intermediary/broker and is only providing a Platform for the Customer to purchase contracts of insurance from the Third-Party Insurer

          <strong>5.Updates to this Specific Terms</strong>

          5.1.By using the Service, the Customer is deemed to have read, understood, and accepted these Specific Terms. These Specific Terms may be updated by MPT from time to time, and MPT may notify the Customer in the event of any update. Unless otherwise prescribed, the Customer’s continued use of the Service following any update to these Specific Terms shall be deemed Customer’s agreement and informed consent to the updated Specific Terms in its entirety.

          Promotion Terms and Conditions

          <ul>
          <li>All MPT SIM customers can join this promotion.</li>
          <li>Promotion period is from 19th November, 2020 to 18th December, 2020.</li>
          <li>Customers can purchase the insurance service as below procedures:</li>
          </ul>
          1) Click the MPT’s promotional landing page link with MPT SIM.

          2) Choose the preferred insurance product type and fill in MPT SIM number and requests for OTP  code to access insurance policy plan page

          3) Choose the preferred insurance policy and purchase
          <ul>
          <li>Customers can make payment via MPT money or MPT top up balance for purchasing insurance service.</li>
          <li>Customers who make payment with MPT money can enjoy 5% e-money bonus for purchasing any kind of insurance service. However, MPT SIM which requested OTP code and MPT SIM which registered MPT Money need to be same.</li>
          <li>All MPT users can enjoy fixed data bonus based on MPT Club rank.</li>
          </ul>
          <ul>
          <li>1000 MB data bonus with (7) days validity for Diamond and Platinum level</li>
          <li>500 MB data bonus with (7) days validity for Members level</li>
          <li>The bonus amount will be decided based on the rank as of your payment day</li>
          </ul>
          <ul>
          <li>Reward timing will not be later than 30th December 2020.</li>
          <li>You will be notified by SMS after receiving e-money and points bonus.</li>
          <li>To determine your eligibility for this promotion, your information will be shared as follow:</li>
          </ul>
          -from MPT to MPT Money: your MSISDN, eligibility for e-money bonus
          <ul>
          <li>If there’s any reason, MPT has the right to withdraw or change this promotion.</li>
          </ul>