Report To Our Valued Customers About Incident and Recovery of MPT’s Data Service Issue (Apology Gift Of 300 MPT Club Points Is Providing to All MPT Users Nationwide)

MPT has been repaired the fiber link cut between Myawaddy and Kawkarite Townships in Kayin State and SE-ME-WE- 5 Power Cable Cut between Pathein and Ngwe Saung Townships in Ayeyarwady Region. Therefore, MPT would like to report about the incident and recovery of it relating to the internet speed interruptions happened during 10th to 12th August 2022 have been fully recovered and data services are available as usual starting from 12th August 2022 at 20:25 PM.

As our apology for internet connection issues, MPT is now providing 300 MPT Club Points from 14th to 20th August 2022 to our valuable customers and customers who have already registered at MPT Club Program can enjoy 300 MPT Club Points by dialing *2006#. How to register MPT Club programs can be seen at https://www.mpt.com.mm/en/mpt-club-en/

MPT customers can redeem MPT Club Points for various types of MPT mobile services such as voice, data, SMS packages according to the customers preferences and can redeem with MPT Club Partner’s items or products as well.

MPT will keep on providing the best services always to our valuable customers and MPT deeply apologizes for slowing down internet connections due to fiber connection interruptions.

MPT To Provide Only E-invoice Service For Private (Individual) Post-paid and FTTH Users Starting from January 2023

(Yangon, 15th August 2022)- MPT introduced E-invoice system as part of its organization-wide effort to reduce the carbon footprint and convenience for its customers who are using post-paid and FTTH services since 2020. Now with the further expansion of MPT’s efforts to the conveniences of customers and carbon reduction, MPT will stop providing paper invoice for private (individual) customers from January 2023. Therefore, MPT customers who are using post-paid and FTTH services will receive their invoice statements with E-invoice system via SMS or e-mail instead of paper invoices. In addition, customers can get invoice information through MPT4U and USSD (*260#) Channel.

MPT would like to encourage its customers to register E-invoice service to enjoy more convenience ways with digitalized approach and can enjoy 500 kyats discount per month for five consecutive months, with total 2,500 kyats will be discounted till end of December 2022.

MPT customers can sign up to receive E-invoice by registering their information without paying charges at below channels:

1) Register your update information to this link: https://www.mpt.com.mm/en/e-invoice-registration-en/

2) Visit your nearest MPT’s payment collection counter (TRA/Commercial Office)

3) Dialing to Call Center (106) for MPT users and 01-2399106 for non-MPTs users for registration

4) Via MPT4U Application

After successful registration, the customer will receive an SMS or e-mail to confirm the preferred E-invoice distribution channel.

How to register E-invoice at MPT4U App

Step 1- After joining MPT4U App from your phone, select Service Menu from the Home Menu.

Step 2- Select other bills under Manage Account at Service Menu.

Step 3- Click “Register” button.

Step 4- Press “Register” after inputting the required information.

Step 5- If verification input data was passed, the registration process will complete.

Step 6- After registration completed, customer can see the “Real-time Balance” for the registered services under Other Bills Menu.

Step 7- Press each service to check the latest (6) months invoice information and payment status.

MPT4U is a free MPT application available for Android and iOS users which allows customers to conveniently track their usage and expenses, pay their monthly bills and manage various services offered by MPT. With the app, customers may also check their monthly invoices for the last six months and easily find and navigate to the nearest MPT shop, and other services.

With the E-invoice system, MPT customers can enjoy benefits such as receiving invoice earlier or on time monthly invoice by minimizing the physical delivery time, easy to check invoice, easy to save invoice at customer PC or mobile phone, easy to make payment and enjoy the promotion. Moreover, customers can reduce not only the usage of paper but also can make their lives easier due to easy access and digitalized invoices.

MPT Customers can also make the payment for E-Invoice through MPT PAY, I-Banking/ Mobile Banking of KBZ Bank, AYA Bank and CB Bank etc., for even more conveniences using the digitalized service. In addition to this, customers can make payment by showing E-invoice via SMS or e-mail at the payment counters such as MPT TRA, Post Offices or some agent collection channels. Detail information of making payment through various channels can be seen at https://www.mpt.com.mm/en/payment-bank-channel-en/

Thank you very much for every customer who are using MPT services as always. For more information about MPT’s E-invoice service, customers can visit MPT official website www.mpt.com.mm and chat with MPT’s Chatbot services at MPT 4U App, Viber and official Webpage or dial 106 Call Center.

Auto-Telephone Numbers Will Be Changed As Exchanges Are Already Upgraded

(Yangon, 12th Aug 2022) – MPT announced today that in ord​er to improve quality and provide better services, following exchanges were upgraded with the advanced system. Therefore, existing copper cable system will be upgraded to high-speed fiber cable system and fixed wireless system and the changes will be as below.

AreaExchangeMigration Start DateExisting auto telephone numberNew auto telephone number
Kachin StatePinbaw Exchange29-08-2022074-66xxx074-4766xxx
Yangon RegionKawhmu Exchange01-09-202201-264xxx01-8264xxx
Rakhine StateButhidaung Exchange05-09-2022043-53xxx043-4753xxx
Shan State (North)Kunlong Exchange05-09-2022082-70xxx082-4670xxx
Namhsan Exchange09-09-2022082-89xxx082-4689xxx

During transitional period of old numbers to new numbers, MPT will provide free of charge call forwarding services for 3 months, for the conveniences of customers starting from the date that changed. The customers can enjoy “call forwarding services” which is able to call to both existing (old) telephone numbers and (new) changed telephone numbers during the transitional period.

MPT Introduces Its First One Stop Cloud Service in Myanmar

(Yangon, 2nd August 2022)- By the aim of providing a trusted managed Cloud by leveraging experience to optimize the overall IT infrastructure environment, MPT has announced the launch of its First One Stop Cloud service for its corporate clients/B2B customers.

The new MPT B2B Cloud service helps businesses for strict regulatory, secure storage of personal information and other data and domestic access latency.

MPT B2B Cloud service is a “IaaS (Infrastructure as a Service)” that is a computing infrastructure managed over the internet. It is described as the process of using a network of remote servers, hosted through the internet and to store, manage and process data locally.

MPT B2B Cloud service can provide Virtual Network, Virtual Machine, Virtual Storage and OS License.

This new MPT B2B Cloud service is hosted at Data Center in Myanmar and all system implementation, operation, and maintenance to its B2B customers are supported by locally. With this service, B2B customers can enjoy the benefits such as reduced customers’ operational load, smooth data access, one-stop service, reliable local support and 99.9% reliable cloud for the betterment of the customers. Moreover, basic operation service is provided under MPT B2B Cloud Service without any additional cost. Basic Operation Service includes Monitoring, Troubleshooting, Maintenance and Service management.

MPT offers the Service based on the needs of its customers. B2B cloud services can also be subscribed monthly under the customers’ preference options. For more information on the MPT B2B Cloud Service, call B2B Hotline 0800 800 9990 (Free of Charge for MPT customers) (or) 09426000323 (for Any Other Operators) (or) 106 (or) 01- 2399106 or email: [email protected]

MPT is continuously expanding its B2B service offering and provided a wide range of services for your business.  MPT provides cost-effective B2B mobile services such as Close User Group (CUG), B2B Data Plans, Data Only SIM, Mobile Remote Access, Business Allowance, Business Bundle etc., for all corporate customers. For Fixed Line Services, MPT provides Dedicated Fiber Internet, Business Premium/ Eco, SME Broadband, IP-VPN, Domestic Private Lead Circuit (DPLC), International Private Lead Circuit (IPLC), MPT Auto Phone (PSTN) and Toll-Free Call.

Thank you very much for every customer who are using MPT services as always. Please visit https://www.mpt.com.mm/en/business-home/ for detailed information about MPT’s offering for Myanmar companies.

A Lann Sar Friday Brings Special Bonuses to MPT Customers on Fridays

(Yangon, 22nd July 2022)- MPT, Myanmar’s first and leading telecommunications operator, now introduce the “A Lann Sar Friday” promotion for Data Carry Plus Packs. Starting from 22nd July onwards and every Friday, customers can get ‘Friday Special Bonus 555 Ks Cash Back’ by purchasing 979 Ks and above Data Carry Plus packs (including Auto-renewal packs)” for every time they make the purchase. With this promotion, MPT customers can enjoy more in connecting with friends and family over the weekends.
MPT prepaid/postpaid GSM/WCDMA customers can enjoy “A Lann Sar Friday” promotion without requiring any additional subscription. This Friday Cash Back bonus can be used for data, on-net voice calls/SMS (MPT to MPT) with pay-as-you-go rate with 5 days validity.
Data Carry Plus Packages are the most popular data packs of MPT among data users and to buy Data Carry Plus packs (including Auto-renewal packs), customers can dial *777# (or) MPT4U App (or) MPT Pay App and choose the packs they prefer and enjoy the data with carryover function (Package quota) within standard 30 days validity. Additionally, customers can get “Hti Pauk” Chance & may also win up to 200 GB by playing package Hti Pauk Lucky Draw on MPT4U App.
Details of Data Carry Plus packages with “A Lann Sar Friday” Promotion benefits can be seen at below table.

PackagePrice - MMK
(Tax inclusive)
Normal Quota (30 Days)A Lann Sar Friday 555Ks Cashback with 5 days validity (MMK)Additional
Benefit
Remark


Data Carry Plus
(Auto Renewal)
979Ks
470 MB



555
Hti Pauk Chance to win up to 200GBCan grab unlimited times of Friday A Lann Sar special bonus for any eligible Data Carry Plus package purchase in multiple times only on Friday
1,279Ks
615 MB
1,779Ks
860 MB
2,669Ks
1290 MB


Data Carry Plus
(Normal)
999Ks
470 MB
1,299Ks
615 MB
1,799Ks
860 MB
2,699Ks
1290 MB
4,499Ks
2160MB
8,999Ks
4330MB
17,999Ks
8660MB
26,999Ks
13030MB

*All the main data volume carry would be merged with validity reset to the latest purchase.
Regular Data Carry Plus Packs may be given as gift to others on Friday though MPT4U App (or)
*777#. Receiver can enjoy all quota and extra 555Ks Cash Back of related products on Friday.
MPT is always striving to provide the convenient and best-fit services to its customers to enrich their daily life. Thank you everyone who has been using MPT services as always. For more information about MPT, visit MPT official website www.mpt.com.mm and chat with MPT’s Chatbot services at MPT4U App, Viber and official Webpage or dial 106 Call Center.

Auto-Telephone Numbers Will Be Changed As Exchanges Are Already Upgraded

(Yangon, 20th July 2022) – MPT announced today that in order to improve quality and provide better services, following exchanges were upgraded with the advanced system. Therefore, existing copper cable system will be upgraded to fixed wireless system and the changes will be as below.

AreaExchangeMigration Start DateExisting auto telephone numberNew auto telephone number
Shan State (North)Kyu Koke Exchange25-07-2022082-66xxx082-4666xxx
Namhpatkar Exchange01-08-2022082-67xxx082-4667xxx
*Bago Region (East)*Pyin Pon Gyi Exchange01-08-2022052-70xxx052-4770xxx

* Previously announced location with migration date updated
During transitional period of old numbers to new numbers, MPT will provide free of charge call forwarding services for 3 months, for the conveniences of customers starting from the date that changed. The customers can enjoy “call forwarding services” which is able to call to both existing (old) telephone numbers and (new) changed telephone numbers during the transitional period.

MPT Club Supported Myanmar Women Through Charity Organizations Together with its Customers

(Yangon, 14th July 2022)- By the aim of supporting the lives of Myanmar women, MPT Club offered special promotions namely International Women’s Day Promotion and Mother’s Day Promotion in March and May 2022 respectively. Through these promotions, MPT Club supported total amount 4.7 million MMK on behalf of MPT Club members which was received 50% amount of redemption points by its customers to non-profit women’s empowerment organizations in Myanmar.

MPT Club supported 1.5 million MMK through MPT Club International Women’s Day promotion to People’s Health Foundation (PHF) on 22nd April 2022 and the record of the memorable event could be seen at https://www.youtube.com/watch?v=eynuq8j1iJc

Additionally, MPT Club provided 3.2 million MMK to People’s Health Foundation (PHF) through MPT Club Mother’s Day Promotion on 13th July 2022. The memorable photos could be seen as below.

 

 

Donated to People’s Health Foundation (PHF) on behalf of MPT Club members

Always exploring to fulfil the requirements of its customers, MPT Club Promotions will be offered monthly, and the support of Myanmar women will be part of its mosnthly initiative. To enjoy MPT Club promotions, MPT customers need to register and the benefits such as discount or special gift from MPT and MPT Club partners of MPT Club program shall be available. To register MPT Club,

  • Download MPT4U App and earn points to redeem data, voice, SMS and cash back mobile rewards
  • Dialing *345# for free of charge and register
  • Sending SMS “Reg M” for Male (or) “Reg F” for Female to “345”

After registering to MPT Club, MPT Club members will get 50 points as welcoming gift. Moreover, MPT Club members can earn MPT Club points and redeem with MPT Club points at MPT partner’s products or services and get discounts or promotions from MPT’s Lucky5 partners on the 5th, 15th, 25th days of every month or the specific days. MPT Partners can be seen at https://www.mpt.com.mm/en/mpt-club-en/

Thank you very much for every customer who are using MPT services as always. For more information about MPT, visit MPT official website www.mpt.com.mm and chat with MPT’s Chatbot services at MPT4U App, Viber and official Webpage or dial 106 Call Center.

Auto-Telephone Numbers Will Be Changed As Exchanges Are Already Upgraded

(Yangon, 11th July 2022) – MPT announced today that in ord​er to improve quality and provide better services, following exchange was upgraded with the advanced system. Therefore, existing auto-telephone number is required to be migrated to new unique 7-digit number and the change will be as below on 30th July 2022.

AreaExchangeExisting auto telephone numberNew auto telephone number
Kachin StateTanai Exchange074-46xxx074-2546xxx

During transitional period of old numbers to new numbers, MPT will provide free of charge call forwarding services for 3 months, for the conveniences of customers starting from the date that changed. The customers can enjoy “call forwarding services” which is able to call to both existing (old) telephone numbers and (new) changed telephone numbers during the transitional period.