Swe Thahar FAQs en

Swe Thahar

1.What are the rates for Swe Thahar Plan?

Starting 23rd November, all customers who newly activate their MPT GSM/WCDMA SIM card will automatically be subscribed to the Swe Thahar plan @ new rates of:

– Voice : 27 Ks per minute to any numbers– SMS : 15 Ks per SMS to any operator in Myanmar
– Data : 7 Ks per MB

Existing subscribers in Swe Thahar plan will enjoy the same rates.

2. How can I switch to other price plan?

– Users can switch to any price plan once in one calendar day.

– Subscribing is free of charge ALWAYS.

– Below is the detail subscription channels.

3 . How can I check which Price Plan I am using currently?

You can dial *224# to check your current plan.

Shal Pyaw FAQs en

Shal Pyaw

1.What is “Shal Pyaw” Plan?

MPT users can connect with each other at the lowest call rate 15Ks/Min.

– Voice call to MPT numbers : 15 Ks/Min

– Voice call to other numbers : 25 Ks/Min

– Data ( Internet ) : 8 Ks/MB

– SMS : 15 Ks/SMS

2. How can I subscribe to “Shanl Pyaw”?

Dial *234*3# to subscribe. Subscription to “Shal Pyaw” Plan is completely free.

3 . Can I purchase internet Packages on “Shal Pyaw”Plan?

  • Yes
  • MPT Data Packages are available on “Shal Pyaw” Plan also.
  • Customer can enjoy data service from the lowest 1Ks/MB at MPT’s variety of Data Packages.

4. Can I enjoy Happy Friday’s Free Data Benefit on “Shal Pyaw” Plan?

Yes, current promotion benefit (Happy Friday, etc) & current Value Added Services (Balance Transfer, Yuu Htar, CRBT, etc) remain the same on “Shal Pyaw” Plan.

5. I have Data Package Quota in my current plan. If I switch to “Shal Pyaw”, what will happen?

  • You can carry over your Data Package Quota to “Shal Pyaw”.
  • Moving to “Shal Pyaw” will not effect on your data packages.

6. I am on Base Tariff. Can I purchase Data Packages?

Base tariff users cannot purchase Data Packages. Please switch to Swe Thahar or Shal Pyaw Plan or Shwe Zagar first and purchase Data Packages.

6. I am a CDMA user. Can I subscribe to “Shal Pyaw” Plan?

No. CDMA users cannot subscribe to “Shal phyaw” Plan.

Shwe Zagar FAQ update en

Shwe Zagar

1. What is “Shwe Zagar” Plan?

MPT offers Lowest Call Rate Plan “Shwe Zagar”.

Voice call to MPT numbers : 10 Ks/Min

Voice call to other numbers : 27 Ks/Min

Data ( Internet ) : 8 Ks/MB

SMS       : 15 Ks/SMS

2 .How can I subscribe to “Shwe Zagar” Plan?

Dial *234*4# to subscribe. Subscription to “Shwe Zagar” Plan is completely free.

3 .How can I cancel “Shwe Zagar” Plan?

As MPT offers different plan, customer can choose and switch to their preferred one freely.

To switch to – Swe Thahar Plan => Dial *234*2#

To switch to – Shal Pyaw Plan => Dial *234*3#

To switch to – Shwe Zagar Plan => Dial *234*4#

Subscription (or) Switching is allowed maximum 1 time per one calendar day. If you have switched plan one time in one calendar day, you cannot switch again on that day. Please try again next day.

 

4 .I am on Shwe Zagar Plan. When I made a call to MPT number for 5 seconds, 15 seconds was charged. Why?

Starting from 13th Dec 2017, all local calls except for Base Tariff will be charged at every 15 seconds.

For Example: – MPT to MPT Call

– 0 – 15 Sec : 2.50 Kyats (Excluding tax)

– 16 – 30 Sec : 5.00 Kyats (Excluding tax)

– 31 – 45 Sec : 7.50 Kyats (Excluding tax)

– 46 – 60 Sec : 10.00 Kyats (Excluding tax)

5 .Can I purchase Internet Packages on “Shwe Zagar” Plan?

Yes, MPT Data Packages are available on “Shwe Zagar” Plan also.

Customer can enjoy data service from the lowest 1Ks/MB at MPT’s variety of Data Packages.

6 . Is there any restriction to switch to “Shwe Zagar” Plan?

All active MPT GSM/WCDMA user can switch to “Shwe Zagar” Plan.

But subscription is allowed maximum 1 time per one calendar day.

 

7. I activate new SIM card, which plan will be with me?

“SweThahar” Plan is the default plan for new SIMs. But you can easily switch to “Shwe Zagar” by dialing *234*4#.

MPT Voice Pack FAQs update en

MPT Voice Pack

1. What are the voice packages of MPT?

MPT offer three voice packages so that customers can choose freely whatever they want. Customers can call to MPT numbers with affordable rate by using MPT Voice Packages.

10 Mins voice pack will expire at 23:59:59 of the subscription date. You can purchase 10mins voice pack many times within one day.

30 Min and 50 Mins voice packs will expire at 23:59:59 on third day of subscription.

2. How will it be charged when I make off-net (MPT to other operator) call while I am activating 10 Mins Voice Package?

For off net calls, it will be charged as per original price plan.

3. I dial valid USSD Code. But I cannot purchase MPT Voice Package. Why?

  • If you have not enough balance, you cannot purchase MPT Voice Packages.
  • If your account is inactive (one-way blocked or two-way blocked), you cannot purchase MPT Voice Packages.

A Kyite Pyaw + Voice Pack

A Kyite Pyaw + Voice Pack

1. What is A Kyite Pyaw + Voice Pack?

A Kyite Pyaw+ Voice Pack is the latest offer for MPT customers. Customers can buy A Kyite Pyaw+ Voice Pack by dialing *600# and making the choice for the pack of desire.

Product NamePrice (Incl. Tax)SpecificationsUsage TypesValidityCommon USSDDirect USSD
7 Days

A Kyite Pyaw 

850  Kyats135 MinsOn-net calls (Including MPT landline phones)7 Days*600#

 

*600*3#
30 Days A Kyite Pyaw1,500 Kyats238 MinsOn-net calls (Including MPT landline phones)30 Days*600#

 

*600*2#
90 Days A Kyite Pyaw3,900 Kyats619 MinsOn-net calls (Including MPT landline phones)90 Days*600#

 

*600*1#

2. Can I make off-net calls to other operators with this pack?

No. You can only make MPT to MPT on-net calls with this pack.

3 . I’ve bought both 399 Kyats Voice pack and A Kyite Pyaw+ Voice pack. Which one will be consumed first?

399 Kyats Voice Pack will be consumed first since it has a shorter validity (three days). Once it’s consumed, balance will be deducted from A Kyite Pyaw+ Voice Pack.

4. How many times can I buy A Kyite Pyaw Voice pack?

A Kyite Pyaw Voice pack can be bought any number of times.

5. What happens if I buy new A Kyite Pyaw+ voice pack when I still have old A Kyite Pyaw+voice pack?

Individual allowance does not merge, each pack will expire on its own expiry period.

6. Are these packs auto renewed after expiry?

No, none of the packs auto-renew after expiry. You need to buy the pack again, by dialing *600#.

A Kyite Pyaw + FAQs EN

PROMOTION » A Kyite Pyaw

A Kyite Pyaw

1. What is A Kyite Pyaw + Voice Pack?

A Kyite Pyaw+ Voice Pack is the latest offer for MPT customers. Customers can buy A Kyite Pyaw+ Voice Pack by dialing *600# and making the choice for the pack of desire.

Product NamePrice (Incl. Tax)SpecificationsUsage TypesValidityCommon USSDDirect USSD
7 Days

A Kyite Pyaw 

850  Kyats135 MinsOn-net calls (Including MPT landline phones)7 Days*600#

 

*600*3#
30 Days A Kyite Pyaw1,500 Kyats238 MinsOn-net calls (Including MPT landline phones)30 Days*600#

 

*600*2#
90 Days A Kyite Pyaw3,900 Kyats619 MinsOn-net calls (Including MPT landline phones)90 Days*600#

 

*600*1#

2. Who can subscribe A Kyite Pyaw+ Voice Pack?

All MPT GSM/WCDMA users can subscribe A Kyite Pyaw+ Voice Pack.

 

3. Can I make off-net calls to other operators with this pack?

No. You can only make MPT to MPT on-net calls with this pack.

4. What are the validity of A Kyite Pyaw+ Voice Pack?

The validity of A Kyite Pyaw+ Voice pack are 7 Days, 30 Days and 90 Days.

5. I’ve bought both 399 Kyats Voice pack and A Kyite Pyaw+ Voice pack. Which one will be consumed first?

399 Kyats Voice Pack will be consumed first since it has a shorter validity (three days). Once it’s consumed, balance will be deducted from A Kyite Pyaw+ Voice Pack.

6.What is the promotion period?

Promotion period is from 3rd August 2019 to until further notice.

7.How many times can I buy A Kyite Pyaw Voice pack?

A Kyite Pyaw Voice pack can be bought any number of times.

8. What happens if I buy new A Kyite Pyaw+ voice pack when I still have old A Kyite Pyaw+ voice pack?

       Individual allowance does not merge, each pack will expire on its own expiry period.

9. Are these packs auto-renewed after expiry?

No, none of the packs auto-renew after expiry. You need to buy the pack again, by dialing *600#.

Huawei Nova 2i FAQs

Huawei Nova 2i

1. What is that Huawei Nova 2i promotion about?

When you buy Huawei Nova 2i during promotion period, you will get free MPT bonus cash.
This bonus can be used only for internet data.
Free bonus cash can be given once per month (30 days validity of each bonus) and up to 12 months from first month.

2. How long will the free bonus are given?

Up to 12 months, from the first month of using data with any MPT sim card and Huawei Nova 2i.
E.g. If customer uses Huawei Nova 2i and MPT sim card together in October 2017, free data can be given only up to September 2018, even customer didn’t top up in November till August.

3. What will happen if I switch to base plan?

Free cash bonus can be used only with Swe Thahar Plan, Shal Pyaw Plan and Shwe Zagar Plan.
If customer switches to base plan and then switches back to Swe Thahar Plan or Shal Pyaw Plan or Shwe Zagar Plan, the customer still get remaining bonus data.

4. What is the expiry date of bonus cash?

Bonus cash would last for 30 days from the day it is given.

5. Which type of cash will be used first, bonus or main balance?

Bonus cash will be always be used first. (only for data)

6. What is the price?

Huawei Nova 2i = 309,000 MMK

7. Where can I get the handset?

Customer can buy at Huawei dealer shops.

8. When will be available in the market?

Huawei Nova 2i handset will be in the market on 11, November, 2017.

9. Do we have warranty card?

1 year warranty is including with all handsets.

10. How to get bonus?

Have to use Huawei nova 2i those models with any MPT GSM sim card.
Must insert into SIM slot 1 and switch to 3G network then call to *268# to activate after that top up as mention.
Need to top up as mention in sms every month for other months.

11. What about free cash bonus recharge amount?

The bonus and recharge amount is:
Free cash bonus 3000 mmk per month upon recharge of 5000 mmk per month.

12. What is the free gift item?

Gift item is Huawei power bank.

13. How to check bonus balance?

Dial *224# and receive balance sms.

14. How to activate for this bonus?

User needs to switch to 3G network first then dial *268# and will receive sms. If didn’t receive sms, need to restart the handset and try again.

15. Will user still use bonus if user switches to another MPT SIM after got bonus at 1st MPT SIM at same Huawei Nova 2i handset?

After the user got bonus in first activated MSISDN with paired IMEI then user has to use along 12 months to get the cash bonus with this MSISDN and can’t change to another SIM card.

16. Will same MPT SIM card still get bonus if user has another bonus from Samsung S8 or another Huawei Nova 2i?

No, same MPT SIM card will not get bonus if user already has another bonus at same MPT SIM. Eg. MPT SIM has Samsung S8 bonus then can’t get Sony’s bonus but when Samsung S8/S8+ data bonus for 6 months finished, it can get Huawei Nova 2i bonus.

Xperia XA1 Plus and XZ1 FAQs

Xperia XA1 Plus and XZ1

1. What is that Sony Xperia XA1 Plus and XZ1 promotion about?

When you buy Sony Xperia XA1 Plus and XZ1 during promotion period, you will get free MPT bonus cash.
This bonus can be used only for internet data.
Free bonus cash can be given once per month and up to 6 months from first month.

3. What will happen if I switch to base plan?

Free cash bonus can be used only with Swe Thahar Plan, Shal Pyaw Plan and Shwe Zagar Plan.
If customer switches to base plan and then switches back to Swe Thahar Plan or Shal Pyaw Plan, the customer still get remaining bonus data.

5. Which type of cash will be used first, bonus or main balance?

Bonus cash will be always be used first. (only for data)

7. Where can I get the handset?

Customer can buy at Sony show rooms, Wan Yan stores and Sony dealer shops.

9. How to get bonus?

Have to use Sony those models with any MPT GSM sim card.

Must insert into SIM slot 1 and then call to *268# to activate after that top up as mention.
Need to top up as mention in sms every month for other months.

11. What about free cash bonus recharge amount?

The bonus and recharge amount is:

Free cash bonus 3000 mmk per month upon recharge of 5000 mmk and 6000 mmk per month upon recharge of 10,000 mmk.

13. How to check bonus balance?

Dial *224# and receive balance sms.

15. Will user still use bonus if user switches to another MPT SIM after got bonus at 1st MPT SIM at same Sony XA1 Plus and XZ1 handset?

After the user got bonus in first activated MSISDN with paired IMEI then user has to use along 6 months to get the cash bonus with this MSISDN and can’t change to another SIM card.

2. How long will the free bonus are given?

Up to 6 months, from the first month of using data with any MPT sim card and Sony Xperia XA1 Plus and XZ1.
E.g. If customer uses Sony Xperia XA1 Plus and MPT sim card together in October 2017, free data can be given only up to March 2018, even customer didn’t top up in November till February.

4. What is the expiry date of bonus cash?

Bonus cash would last for 30 days from the day it is given.

6. What is the price?

Sony Xperia XA1 Plus = 349,000 MMK

Sony Xperia XZ1 = 888,000 mmk

8. When will be available in the market?

Sony XA1 Plus and XZ1 handset will be in the market on 2, November, 2017.

10. How to get bonus?

Have to use Sony those models with any MPT GSM sim card.
Must insert into SIM slot 1 and then call to *268# to activate after that top up as mention.
Need to top up as mention in sms every month for other months.

12. What is the free gift item?

Sony gives Sony headphone for XA1 Plus customers. Tempered glass and silicon cover for both handsets.

14. How to activate for this bonus?

User needs to switch to 3G network first then dial *268# and will receive sms. If didn’t receive sms, need to restart the handset and try again.

16. Will same MPT SIM card still get bonus if user has another bonus from Samsung S8 or another Sony XZ1 or XA1 Plus?

No, same MPT SIM card will not get bonus if user already has another bonus at same MPT SIM. Eg. MPT SIM has Samsung S8 bonus then can’t get Sony’s bonus but when Samsung S8/S8+ data bonus for 6 months finished, it can get Sony XA1 Plus or XZ1 bonus.

MPT Voice Pack FAQs

MPT Voice Pack

1. What are the voice packages of MPT?

MPT offer three voice packages so that customers can choose freely whatever they want. Customers can call to MPT numbers with affordable rate by using MPT Voice Packages.

10mins Pack30mins Pack50mins Pack
Price(incl tax)99 Ks249 Ks399 Ks
Available Minutes103050
Subscription*2220#*249#*399#
Validity1 Day3 Days3 Days

All package prices are inclusive of commercial Tax.

3. How can I subscribe to MPT Voice Packages?

  • To purchase 10mins Voice Pack – Dial *2220#.
  • To purchase 30mins Voice Pack – Dial *249#.
  • To purchase 50mins Voice Pack – Dial *399#.
  • 10 Mins voice pack will expire at 23:59:59 of the subscription date.
  • 30 Min and 50 Mins voice packs will expire at 23:59:59 on third day of subscription

5. How will it be charged when I make off-net (MPT to other operator) call while I am activating 10Mins Voice Package?

For off net calls, it will be charged as per original price plan.

7. What are the validity of each packages?

  • 10 Mins voice pack will expire at 23:59:59 of the subscription date.
  • 30 Mins and 50 Mins voice packs will expire at 23:59:59 on third day of subscription.
  • For example
PackageSubscription DateExpiry Time
Daily 10 Mins Voice Pack01/11/201723:59:59 of 01/11/2017
30 Mins 3 Days Voice Pack01/11/201723:59:59 of 03/11/2017
50 Mins 3 Days Voice Pack01/11/201723:59:59 of 03/11/2017

2. Who can purchase MPT Voice Packages?

MPT GSM/WCDMA SWE Thahar or Shal Pyaw or Shwe Zagar and Base Tariff users can enjoy MPT Voice Packages.

4. Can 10mins voice pack be purchased many times within one day?

Yes, you can purchase 10mins voice pack many times within one day.

6. I dial valid USSD Code. But I cannot purchase MPT Voice Package. Why?

  • If you have not enough balance, you cannot purchase MPT Voice Packages.
  • If your account is inactive (one-way blocked or two-way blocked), you cannot purchase MPT Voice Packages.

M50A

M50A

What are the MPT Co-branded handsets?

There are three type of MPT Co-branded handsets; M50A, M50 and M40.

How long will the bonus data be given?

Up to 6 months, from the month of sim activation.
E.g. if sub activate the sim card in April 2016, free data can be given only up to September, even if sub did not top up in May till July.

What is the expiry date of free data?

Free bonus of 2.5 GB would last for 30 days from the day it is given.

What is the price M50A?

M50A is 89,000 MMK.

Do MPT co-branded handset support Myanmar font?

Yes, MPT Co-Branded handsets support Myanmar font (Zawgyi).

Where can we repair my phone?

Plz refer to the authorized service centers lists link.

Do we have warranty card?

1 year warranty.

How to get Bonus?

  • Have to use campaign M50A device and attached SIM
  • Please activate the new SIM first (To activate, please make a first call number ‘106’)
  • After the SIM had been activated, please recharge to get bonus.

What are the promotion bonus?

If you buy M50A within promotion period, M50A user will get MPT SIM and 2.5GB every month but have to recharge 3,000 Ks. This 3,000 Ks will be in main balance.

What will happen if I switch to base plan?

Free bonus data can only be used if sub is on Swe Thahar plan.
If sub switches to base and then switches back to Swe Thahar plan, sub will get remaining bonus data back.

Which type of data will be used first, free or paid data?

Free data will always be used first.

Where can I get the handset?

MPT brand shops, Super Mobile Outlets and other mobile shops.

Can other SIM be used on MPT co-branded phone?

Yes, other SIM can be used on SIM slot 2 but SIM1 can only accept MPT SIM.

What kind of preinstalled application does phone have?

MPT 4U, LoTaYa, Facebook, Viber, LINE, Wun Zinn, Ye’ ,Calculator(Myanmar Version)

What is accessories in box and gift box?

Earphone, Power Charger, Screen cover, Silicon cover and temper glass.