1. What is the promotional tariff ?
Roaming rate cutter at 900 Ks offering 9 Ks/MB for a week
All are inclusive of Tax.
2. What are the standard tariff for data roaming (without promotion) ?
The standard tariffs depend on the destination.
In promotion period, you can purchase more cheaper tariff than the standard tariff.
3 . Is there any activation or subscription required ?
The subscription requirement are as below table.
|9 Ks/MB Promotion
|Package Promotion (10000 Ks)||7 days|
4 . Is this offer valid for Postpaid or Prepaid ?
The promotion is valid for both prepaid & postpaid users, however, for Postpaid users need to make the deposit payment to activate the roaming services. Payments can be made to account managers (B2B/Corporate) or MPT Brand Store (Individual/Retail).
5. Which services prices have changed during the promotion ?
Pricing changes is only for the Data Paygo services. Other services (voice and sms), prices remains unchanged.
6. When is the Promotion valid from ?
Promotion is valid from 27 November 2019 till further notice.
7. Is this promotional tariff valid for all destination ?
No, Promotional tariff is valid only for the mentioned destinations.
8.What is the 9Ks/MB promotion (Rate Cutter)?
It is a roaming pack, as below for users to be able to use international roaming while travelling to below destinations
|Countries||Thailand, Malaysia, Singapore, China, Hong Kong, Macau, Taiwan, Vietnam, Cambodia, Laos, Indonesia, Brunei|
9 Is it required to subscribe for 9Ks/MB promotion?
Yes, it is required to subscribe. Subscription Fees is 900 Ks for a week (inclusive of tax).
10.Is this offer valid for Postpaid or Prepaid ?
This promotion (9Ks/MB promotion) is valid for both prepaid & postpaid users, however, for Postpaid users need to make the deposit payment to activate the roaming services. Payments can be made to account managers (B2B/Corporate) or MPT Own Shops / MPT TRA Offices (Individual/Retail).
11. How can i buy 9Ks/MB promotion package ?
You can buy this package from following channels.
- SMS “NINE“ to 1332
- Dial *9007#
- Dial *106*2*5*2#
- From MPT4U > Package Purchase >Others > Roaming & IDD
- You visit the nearest retailer, and ask him to purchase the package for you, through DMS.
12 .I purchased Roaming rate cutter pack with 7 days validity and I want to purchase roaming pack with 7 days validity before expiring previous roaming rate cutter pack with 7 days validity. How will it happen?
You cannot buy roaming pack with 7 days validity before expiring previous roaming rate cutter pack. You need to wait until previous roaming rate cutter pack expires.
13.Do the rate cutter pack allowed to multi-subscription ?
No, the rate cutter pack does not allowed to multi-subscription.
14.Is the above mentioned tariff applicable only for Data services ?
Yes, This tariff is applicable only for Data Services, and Voice/SMS services would be charged at standard tariff
15.How will i know, that the package is successfully subscribed ?
When the subscription is successful, you would recieve the confirmation notification through SMS.
16. Do i need to subscribe to package before i travel oversees to these destinations ?
You can purchase this package in Myanmar or from overseas (in these countries).
17.If i don’t want to subscribe to this 9Ks/MB package, do you have any other promotion to these destinations?
If you don’t subscribe to this package, you can still enjoy our promotional paygo tariff of 15Ks/MB to Thailand, Malaysia, Singapore, China, Hong Kong, Macau, Taiwan, Vietnam, Cambodia,Laos, Indonesia,Brunei.
However, we recommend to subscribe to this special package to enjoy additional 40% discount (from 15Ks to 9Ks) while travelling in these destinations.
18 . What if the package is expired ?
When the package is expired, you would be informed through the notification. If you don’t wish to renew your package, you will be charged at promotional paygo rate of 15Ks/MB.
19. Why i am not able to buy the package ?
There can be below reasons, and the resolution
- Not enough balance, please topup and try again
- Base tariff customer, pls change your tariff plan by dialing, *234*4# (shwe zagar), *234*3# (shal pyaw) or *234*2# (Swe thahar).
- Already active roaming data pack
20. I purchased Roaming Pack (10000 Ks/800 MB with 7 days validity) and I want to purchase roaming rate cutter pack with 7 days validity before expiring previous roaming pack. How will it happen?
You cannot buy roaming rate cutter pack before expiring previous roaming pack. You need to wait until previous roaming pack expires.
21 .How will i know that my subscription is expired ?
You would recieve the notification through SMS.
22 .What is the pulse for data usage during roaming ?
The pulse for data usage, while roaming is 50KB.
23. Can I use loan balance on international roaming to make calls, send SMS or use internet data?
No, loan balance cannot be used on international roaming calls, SMS and data.