MPT Myanmar | Moving Myanmar Forward Shal Pyaw FAQ - MPT Myanmar | Moving Myanmar Forward
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Shal Pyaw

1. What is “Shal Pyaw” Plan?

MPT users can connect with each other at the lowest call rate 15Ks/Min.

– Voice call to MPT numbers: 15 Ks/Min

– Voice call to other numbers: 27 Ks/Min

– Data (Internet): 8 Ks/MB

– SMS: 15 Ks/SMS

3. Who can subscribe to “Shal Pyaw” Plan?

• Active MPT GSM/WCDMA user can subscribe to “Shal Pyaw”.

5. I don’t want to be charged higher data rate. What can I do?

MPT users can connect with each other at the lowest call rate 15Ks/Min.
– Voice call to MPT numbers: 15 Ks/Min
– Voice call to other numbers: 27 Ks/Min
– Data (Internet): 8 Ks/MB
– SMS: 15 Ks/SMS

7. I have Data Package Quota in my current plan. If I switch to “Shal Pyaw”, what will happen?

• You can carry over your Data Package Quota to “Shal Pyaw”.
• Moving to “Shal Pyaw” will not effect on your data packages.

9. Is there any restriction to switch to “Shal Pyaw” Plan?

• All active MPT GSM/WCDMA user can switch to “Shal Pyaw” Plan.
• But subscription is allowed maximum 1 time per one calendar day.

11. I am on Base Tariff .Can I purchase Data Packages?

• Base tariff users cannot purchase Data Packages. Please switch to Swe Thahar or Shal Pyaw Plan or Shwe Zagar first and purchase Data Packages.

13. I activate new SIM card, which plan will be with me?

• “SweThahar” Plan is the default plan for new SIMs. But you can easily switch to “Shal Pyaw” by dialing *234*3#.

15. How can I check my Plan/Tariff?

• Dial *224# or Send BAL to 1331.

17. I am on Shal Pyaw Plan.When I made a call to MPT number for 5 seconds, 15 seconds was charged. Why?

Starting from 13th Dec 2017, all local calls except for Base Tariff will be charged at every 15 seconds.

For Example: – MPT to MPT Call
–  0 – 15 Sec    : 3.75 Kyats (Excluding tax)
–  16 – 30 Sec  : 7.50 Kyats (Excluding tax)
–  31 – 45 Sec  : 11.25 Kyats (Excluding tax)
–  46 – 60 Sec  : 15 Kyats (Excluding tax)

2. How can I subscribe to “Shal Pyaw” Plan?

• Dial *234*3# to subscribe. Subscription to “Shal Pyaw” Plan is completely free.

4. Can I purchase Internet Packages on “Shal Pyaw” Plan?

• Yes.
• MPT Data Packages are available on “Shal Pyaw” Plan also.
• Customer can enjoy data service from the lowest 1Ks/MB at MPT’s variety of Data Packages.

6. Can I enjoy Happy Friday’s Free Data Benefit on “Shal Pyaw” Plan?

• Yes.
• Current promotion benefit (Happy Friday, etc) & current Value Added Services (Balance Transfer, Yuu Htar, CRBT, etc) remain the same on “Shal Pyaw” Plan.

8. I am a Post-paid user, can I subscribe to “Shal Pyaw” Plan?

• Yes. Please dial *235*3# to subscribe.

10. I am a Base Tariff user. Can I subscribe to “Shal Phyaw” Plan directly?

• Yes. Just dial *235*3# to subscribe to “Shal Phyaw” Plan.

12. I am a CDMA user. Can I subscribe to “Shal Phyaw” Plan?

• No. CDMA users cannot subscribe to “Shal phyaw” Plan.

14. I cannot switch to “Shal Pyaw” Plan. Why?

• Since subscription is allowed maximum 1 time per one calendar day. If you have switched plan one time in one calendar day, you cannot switch again on that day. Please try again next day.
• If your SIM is inactive (One-way block/Two-way block), you cannot switch the plan. Please recharge your balance first and try again.

16. Can I change the tariff back to SweThahar after subscribing to “Shal Phyaw” Plan?

• Yes.
• To switch to Swe Thahar – please dial *234*2#.
• But please note that subscription/plan switching is allowed maximum 1 time per one calendar day.