Frequently Asked Questions
1.What is Htaw B ?
Htaw B is a promotion that MPT customers can convert their main balance 5 times and enjoy Htaw B Balance with MPT-MPT Voice @32.5Ks, Data @10.7Ks and [email protected]
You can enjoy as per below denomination:
|Detail||Htaw B Validity|
|1,000 Main Balance = 5,000 Ks Htaw B Balance||15 Days|
|2,000 Main Balance = 10,000 Ks Htaw B Balance||30 Days|
|5,000 Main Balance = 25,000 Ks Htaw B Balance||60 Days|
2. Who can buy Htaw B Balance?
All MPT prepaid customers in Swe Thahar, Shal Pyaw and Shwe Zagar plan can buy Htaw B Balance.
3. How can I buy my Htaw B balance?
- You have multiple options, either USSD, SMS or you can do it via MPT 4U app
- Dial *500# to choose the amount of balance you want to multiply 5 times or Dial *5001# to convert 1000 Ks to 5000 Ks, *5002# to convert 2000 Ks to 10000 Ks or *5005# to convert 5000 Ks into 25000 Ks.
- You can also use SMS channel as per above table.
- And also go to MPT 4U all, select pack purchase and just select the Htaw B product you want to purchase.
4. How long will I keep my Htaw B balance?
- If you exchange 1000 Ks, you will get 5000 Ks for 15 days
- If you exchange 2000 Ks, you will get 10000 Ks for 30 days
- If you exchange 5000 Ks, you will get 25000 Ks for 60 days
- You don’t lose you Htaw B balance if you keep exchanging balance, you can extend the validity for as long as you want, as long as you can keep exchanging balance.
5. For which services my Htaw B balance is available for?
- Htaw B balance is available for on net Voice and SMS and also for PAYG data.
6. What are the charging rates?
- MPT-MPT Voice will get charged at 32.5 Ks /min with 20sec charging on your Htaw B balance
- MPT-MPT SMS will get charged at 20 Ks/SMS on your Htaw B balance
- PAYG Data will get charged at 10.7 Ks/MB with 200KB rounding on your Htaw B balance (All rates are tax inclusive)
7. I exchanged the balance. I expected that my balance will increase. But my balance has just deducted. Why?
- Your main balance was exchanged to Htaw B balance. You can check your remaining New Htaw B balance by dialing *224#. While you are using on-net call, on-net SMS, or PAYG data, your New Htaw B balance will be deducted first.
8. What will happen if I make Off-net Call(or) send off-net SMS (or) buy packages and other VAS while I have active Htaw B Balance?
- It will be charged according to user’s existing Price Plan and deducted from main balance.
9. What will happen if my Htaw B Balance ends up?
- It will goes as normal charging rate (according to users’ Price Plan) and will be deducted from main Balance or Package if users have.
- Please keep on buying Htaw B so that you can always enjoy with affordable rate.
10. How many Minutes or SMS or MB can I use with my Htaw B balance?
- With 5000Ks Htaw B Balance (converted from 1000Ks main balance)
- up to 153 minutes MPT to MPT call (or)
- up to 467 MB of data (or)
- up to 250 MPT-MPT SMS
The balance can be used flexibly for MPT to MPT call, SMS and Data. For example, 22 min MPT-MPT call + 400 MB Data = 5000Ks Htaw B Balance.
11. What is the priority, if I have Data Carry Combo Pack/Social Pack/ Night Time Data Pack and have Htaw B Balance, which one gets consumed first?
- It will be consumed according to below priority:-
- Casual Pack Promo
- Night Time Data Pack
- Htaw B Balance
- Data Carry Plus Pack
12. What is the priority, if I have A Kyite Pyaw Voice Pack/Daily Voice Pack/3Days Voice Pack and have Htaw B Balance, which one gets consumed first?
- It will be consumed according to below priority
- Daily Voice Pack
- 3 Days Voice Pack
- New Htaw B Balance
- A Kyite Pyaw Voice Pack
13. Will I get Htaw B Hti Pauk (Hti Tine Htaw) chance if I buy Htaw B pack?
Yes. You can enjoy up to 100 times of Htaw B balance through “Htaw B Hti Pauk (Hti Tine Htaw) chance” by buying any Htaw B pack in any channel. Htaw B balance through “Htaw B Hti Pauk (Hti Tine Htaw)” can be used with special rates of Data 10.7Ks/MB, MPT-MPT calls 32.5Ks/min, MPT-MPT SMS 20Ks.
14. Can I convert balance all the time/ or only one time?
As many times as you want within promotion period.
15. Can I buy data packs/voice packs with New Htaw B Balance?
Htaw B Balance cannot be used for data pack, voice pack and other packages.
16. Can I transfer Htaw B Balance to other users?
- No, Htaw B Balance is non-transferable & non-refundable.
17. Can I gift Htaw B to others?
- You can gift Htaw B to others. Dial *500# or *106*4#, choose Htaw B you want to share and choose option 2.’Gift’, enter mobile number you want to.