VAS Promotion – FAQs

CONTENT HUB

What is Contents Hub Celebrity News Program?

You can watch the latest video files & activities of celebrities, singers and super models via mobile phone anytime, anywhere which you can’t get in any other social media such as YouTube, Facebook.

How much does it cost to join Contents Hub Celebrity News Program?

250 MMK for each video (daily) except Tuesday and Thursday.

Do the customers need data usage to watch video files on WAP?

  • Yes, they do. They will need data usage to watch video files.

When is the promotion period for Contents Hub Celebrity News Program?

Promotion Period for Celebrity News Program starts at 29 Jan and ends at 24 Feb.

What is My Club service?

My Club service delivers music, alert and games. These contents are downloadable via

http://www.clickhere.com.mm for free from January 29 to February 24, 2016. After the free trial period, subscriber will be charged 300 Ks per content received

How will the content be delivered to my phone?

Every time subscribers receive an SMS alert from MYCLUB, it comes with a URL link or website where they can download the content:

MYCLUB SMS: MUSIC MYCLUB SMS: ALERT MYCLUB SMS: GAME
Enjoy your Song for today from MYCLUB: [Song title]! Download the content at http://www.clickhere.com.mm/myclub/* MYCLUB Mp3 Alert for you today: [Alert title]! Download the content at http://www.clickhere.com.mm/myclub/* New Game to play today from MYCLUB: [Game title]! Download the content at http://www.clickhere.com.mm/myclub/*

• Subscribers must click URL link or website to download the content
1

•Upon successful download, the subscriber is taken to a Download Confirmation Page. This means subscriber has downloaded the content
2

How long is the free trial period?

The trial period is from January 29 to February 24, 2016.

What phones are compatible with the service?

Any mobile phone with text messaging service and mobile data plan.

Will the songs be available permanently on my phone? Can I access this anytime?

  • Send message: CEL to 8405 or
  • Call *8406*1*1#

How do the customers get the content of Contents Hub Celebrity News Program?

  • Customer will get the content in SMS format.
  • There will be link (URL) on the SMS to access Celebrities WAP where the subscriber can watch the video.

What should the customer do to stop the Program of Contents Hub Celebrity News Program?

Send message: UNCEL to 8405. The Program will be stopped automatically.

How much does it cost for Contents Hub Celebrity News Program during Promotion?

Customer will get the Celebrity News Program for free during promotion period but after the promotion period, customers will be charged for 250 MMK for each video.

How do I subscribe to Contents Hub Celebrity News service?

  • Send message: CEL to 8405 or
  • Call *8406*1*1#

How do the customers get the content of Contents Hub Celebrity News Program?

  • Customer will get the content in SMS format.
  • There will be link (URL) on the SMS to access Celebrities WAP where the subscriber can watch the video.

What should the customer do to stop the Program of Contents Hub Celebrity News Program?

  • Send message: UNCEL to 8405. The Program will be stopped automatically.

How much does it cost for Contents Hub Celebrity News Program during Promotion?

Customer will get the Celebrity News Program for free during promotion period but after the promotion period, customers will be charged for 250 MMK for each video.

How do I register to the service?

To join MYCLUB, subscriber must text MYCLUB to 8302 or dial *8303*1*8#. This is free of charge.

What happens after the free trial period?

After the free trial period, subscribers will receive an SMS message if they want to continue with the service or not:“Thank you for using MYCLUB service for FREE! You can still enjoy the service for only 300 Kyats. If you don’t want to continue, text YES to 8302.”

How often will I receive the content?

Subscribers will receive 3 contents every week: 1 mp3, 1 alert and 1 game for free for the trial period.

What if subscriber has no load or insufficient balance?

If subscriber is still subscribed to the service, subscriber will receive content once he tops up.

How much does it cost to join Contents Hub Celebrity News Program?

250 MMK for each video (daily) except Tuesday and Thursday.

Do the customers need data usage to watch video files on WAP?

Yes, they do. They will need data usage to watch video files.

When is the promotion period for Contents Hub Celebrity News Program?

Promotion Period for Celebrity News Program starts at 29 Jan and ends at 24 Feb.