Call Center – Team Manager
Roles and Responsibilities
- Provide agents with necessary service & operational information, including FAQs
- Create work flows and review/ update as needed
- Create (e-)manual and review/ update/ revise and align with training and service support teams
Competencies / Expertise Required
- Ability to perform call center operation management, in line with services & products, business process management & improvement, maintenance of web manuals, FAQs and other support materials
- Experience in Call center management preferred
OTHERS JOBS
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...