Customer Care – Senior Staff
Roles and Responsibilities
- Collect, track and analyze voice of customers
- Report to management and share VOCs internally
- Set rules of handling complaints
- Work with other departments in order to improve and find solutions
Competencies / Expertise Required
- Ability to perform data collection of VOC, data analysis, making report materials
- Strong skill with big data is preferred (Excel & Access)
Job Features
| Job Category | Caring & CRM |
OTHERS JOBS
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...