Customer Care – Team Manager (Service Support )
Roles and Responsibilities
- Provide call center with service and operational information as well as FAQs
- Obtain customer feedback from different channels and monitor service trends
- Align with Marketing and Sales Departments and ensure all customer care channels fully understand services available
Competencies / Expertise Required
- Ability to perform planning for operation in line with services & products, business process management & improvement, making materials
- Experience in mobile business or call center management preferred
- Able to make plans for events, managing vendors, managing projects
- Good at total service management
- Good communication skills
Job Features
| Job Category | Caring & CRM |
OTHERS JOBS
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...
(1) We are looking the new employees for Myanma Posts and Telecommunications under Ministry of Transport and Communications, anybody can apply who are interested in following positions and occupie...